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The message may indicate that the monitor is out of scan range or that you need to check the signal cable. O Environment The location and the position of the monitor may influence the quality and other features of the monitor. 1. If there are any sub woofer speakers near the monitor, unplug and relocate the woofer to another room. 2. Remove all electronic devices such as radios, fans, clocks and telephones that are within 3 feet (one meter) of the monitor. C1 Useful Tips • A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the computer or the video card, this can cause the monitor to become blank, have poor coloring, noise, Video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer. • Judging the monitor's working condition If there is no image on the screen or a "Not Optimum Mode","Recommended Mode 1680 X 1050 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on. o If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition. o In this case, check the computer for trouble. Model SyncMaster 2223NW Safety Instructions Introduction ■ Setup ■ Adjusting Your Monitor Troubleshooting Specifications Information Check List i Q & A I Self-Test Feature Check i Check List Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. Symptom Check List Solutions No images on the screen. I cannot turn on the monitor. Is the power cord connected properly? Can you see "Check Signal Cable" on the screen? If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. Can you see "Not Optimum Mode","Recommended Mode 1680 X 1050 60 Hz" on the screen? Check the power cord connection and supply. (Connected using the D-sub cable) Check the signal cable connection. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/XP/2000) and then change the frequency of the video card. (Refer to the Preset Timing Modes) Note: If the initial screen (the login screen) does not appear, contact the Service Center or your dealer. You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can handle properly. Adjust the maximum resolution and frequency that the monitor can handle properly. I cannot see the On Screen Display. The screen shows strange colors or just black and white. There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? Have you locked the On Screen Display (OSD) Menu to prevent changes? Is the screen displaying only one color as if looking at the screen through a cellophane paper? The monitor is in PowerSaver mode. press a key on the keyboard to activate the monitor and restore the image on the screen. Unlock the OSD by pressing the MENU button for at least 5 seconds. Check the signal cable connection.Make sure the video card is fully inserted in it's slot. The screen suddenly has become unbalanced. The screen is out of focus or OSD cannot be adjusted. LED is blinking but no images on the screen. Have the screen colors become strange after running a program or due to a crash between applications? Has the video card been set properly? Have you changed the video card or the driver? Have you adjusted the resolution or frequency to the monitor? Reboot the computer. Set the video card by referring to the video card manual. Adjust screen image position and size using the OSD. Adjust the resolution and frequency at the video card. (Refer to the Preset Timing Modes). The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD. Have you adjusted the resolution or frequency on the monitor? Is the frequency properly adjusted when checking the Display Timing on the menu? Adjust the resolution and frequency of the video card. (Refer to the Preset Timing Modes). Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes. There are only 16 colors shown on the screen. The screen colors have changed after changing the video card. There is a message that reads "Unrecognized monitor, Plug & Play (VESA DDC) monitor found". Have the Windows colors been set properly? Has the video card been set properly? Have you installed the monitor driver? See the video card manual to see if the Plug & Play (VESA DDC) function can be supported. (The maximum frequency per resolution may differ from product to product.) Windows ME/2000/XP: Set the colors properly at the Control Panel ^ Display ^ Setti...
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