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Resumen del manual
2. You can only deregister handsets when the handsets and the base are not being used. 3. To re-register the handset to the telephone base follow the registration instructions on page 41. NOT REGISTERED Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at or call 1-800-222-3111. In Canada, call 1-866-288-4268. My phone doesn’t work at all • Make sure the power cord is securely plugged in. • Make sure that the battery pack connector is securely plugged into the cordless handset. • Make sure the telephone line cord is securely plugged firmly into the telephone base and the telephone wall jack. • Charge the battery pack in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use. • Reset the base. Unplug the unit’s electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and base to reset. • You may need to purchase a new battery pack, please refer to page 8 of this user’s manual. I cannot get a dial tone • First try all the suggestions above. • Move the cordless handset closer to the base. You might have moved out of range. • Your line cord might be malfunctioning. Try installing a new line cord. • If the previous suggestions don’t work, disconnect the base unit from the telephone jack and connect a different phone. If there is no dial tone on that phone either, the problem is in your wiring or local service. Contact your local telephone company. I cannot dial out • First try all the suggestions above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the base and produce a dial tone. This is normal. Wait an extra second before dialing. • Make sure your phone is set to the correct dial mode for the type of service that you have (pulse or touch tone). Refer to the Installation section of this user’s manual (page 19) to set the dial mode. • If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise. Noise from a television, radio or other appliance may cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise. 43 Appendix Troubleshooting My cordless handset isn’t performing normally • Make sure the power cord is securely plugged into the base. Plug the unit into a different, working electrical outlet not controlled by a wall switch. • Move the cordless handset closer to the base. You might have moved out of range. • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and base to reset. • Other electronic products can cause interference to your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and other cordless phones. CONNECTING... displays on my cordless handset • Ensure that the base is powered up. • Place the cordless handset in the charger for one minute to allow the cordless handset and base to resynchronize channels. • Move the cordless handset closer to the base. You might have moved out of range. • If the cordless handset is in its base and the charging light does not come on, refer to the charge light is off in this troubleshooting guide. • Reset the base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the cordless handset and base to reset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away from these types of electronic devices as possible: wireless routers, radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal computers, kitchen appliances and cordless phones. The batteries will not hold a charge • Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to its base when not in use. • You may need to purchase a new battery, please refer to the batteries section of this user’s manual. • Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual for further instruction. • If the cordless handset is in its base and the charging light does not come on, refer to The charge light is off in this troubleshooting guide. Troubleshooting I get noise, static, or weak signal even when I’m near the base • Other cordless phones and 802.11 wireless routers that are used for ...