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Resumen del manual
(You will need to provide the MAC ID on the bottom of the Vonage Device.) In the U.S., visit In Canada, visit 2. If you received your Vonage Device in the mail from Vonage, your Vonage phone service has already been activated. 3. You also need a high-speed Internet connection, such as DSL or cable, to use Vonage. Helpful terms: ISP (Internet Service Provider) – The company that supplies your high-speed Internet connection. Modem – A piece of network equipment that your lnternet Service Provider (ISP) sent you to gain high-speed lnternet access – typically either DSL through your phone line, or cable service. Router – A router lets you connect more than one piece of equipment (like computers) to your DSL or cable modem to share one Internet connection. Some ISPs supply combination modem/routers. (HINT: If you have more than one computer connected to the Internet, then you have a router.) Port – This is an opening on a device where you connect a cable. An Ethernet port looks like a wide phone jack. 3 Easy Steps! Identify the items you’ll need Set up your new Vonage Device Connect your phone 3 Easy Steps! Identify the items you’ll need Set up your new Vonage Device Connect your phone Welcome to the Quick Start Guide for Vonage®. Get ready to start saving money on your phone bill with Vonage – just follow these easy step-by-step instructions to set up your new Vonage device. Within minutes, you’ll be making phone calls with high-quality, low-cost Vonage phone service! If you have questions along the way, please go to the Troubleshooting Tips on page 9 or visit: (U.S.) (Canada) Step 1: Step 2: Step 3: For your convenience, the complete User Guide for this Vonage Device can be found online at or in Canada Step 1: Identify the items you’ll need from your Vonage® Startup Kit. Locate your: • High-speed/broadband modem NOTE: Ensure you are using the power supply provided with the Vonage Device. Using the wrong power supply could result in damage to your equipment. • Telephone • Ethernet cable that goes from your modem to your computer or router Vonage DeviceWirelessPhoneInternetEthernetPowerBlack Power CordBase Support* Blue CableYellow Cable DeviceWirelessPhoneInternetEthernetPowerBlack *Not required for installation. Step 2: Set up your Vonage® Device 1. Unplug your existing modem’s power cord. Leave your modem connected to your cable or DSL phone line that supplies your Internet connection. 2. Unplug the Ethernet cable that connects your modem to your computer or router. Unplug the cable from both your modem and your computer (or router). Note: In some instances the modem may be connected to the computer via a USB cord and USB ports. If so, disconnect the cord at both ends (modem and computer). Existing ModemEthernetPortUSBPort 3. Wait 60 seconds for your modem to clear its memory completely. 4. Connect one end of the blue cable to the Ethernet port on your modem. Connect the other end to the blue port labeled “Internet” on the back of the Vonage Device. Vonage Device 5. Connect one end of the yellow cable to the yellow port labeled “Ethernet 1” on the back of the Vonage Device. Connect the other end to the Ethernet port on your computer or router that you unplugged earlier. NOTE: If you unplugged a USB cord, do not attempt to plug the Ethernet cord into the USB port. If your computer does not have an Ethernet port, you can purchase a USB-to-Ethernet adapter or Ethernet card at your local electronics store. Vonage Device 6. Now plug your modem’s power cord back into an electrical power outlet. NOTE: You should allow enough time for your modem to complete its start-up process. If you’re unsure about how long this takes, consult the manual that came with your modem. Typical modem start-up takes 60 seconds. 7. Next, using the power cord that came with your Vonage kit, plug the smaller end of the power cord into the circular power port on the back of the Vonage Device. Then, plug the larger end of the power cord into an electrical power outlet. VonageDevice NOTE: Before continuing, the “Power” and “Internet” lights on the front of the Vonage Device should both turn on. Wait until the “Power” light stops blinking and both “Power” and “Phone 1” lights are solid. The “Phone 2” light will be solid if you have a second Vonage line. Otherwise, it will not light. The “Internet” light will flicker whenever there is communication activity. 8. On your computer, open a web browser and check your Internet connection by visiting any website. NOTE: After turning on your computer, the Ethernet light on the Vonage Device will also flicker whenever there is communication activity. • If your Internet connection works, go to Step 3: Connecting your phone, on page 7. If your Internet connection doesn’t work and you have a cable modem: 1. Unplug the modem for at least 60 seconds. If left off for less than 60 s...