This guide contains instructions for setting up and using your Savi Office WO100 Professional Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Refer to the CD for Animated Set Up instructions. Contents Plantronics Savi User Guide 1 Package Contents and Features............................4 1.1 Savi Base..................................................................4 1.2 Savi Headset.............................................................5 1.3 HL10 Lifter (Optional)................................................6 2 Base Set Up............................................................7 2.1 Attaching Charge Cradle to Base.............................7 2.2 Connecting Base to Desk Phone..............................7 2.3 Connecting Power Supply to Base...........................7 2.4 Positioning Base.......................................................7 3 Headset Set Up .....................................................8 3.1 Fitting Headset.........................................................8 3.2 Docking and Charging the Headset..........................8 4 Configure and Test Call .........................................9 4.1 Checking Configuration............................................9 4.2 Making a Test Call with Desk Phone........................9 5 Lifter Set Up (Optional) ........................................10 5.1 Installing Lifter.........................................................10 5.2 If You Do Not Hear a Dial Tone...............................10 5.3 Additional Parts (if required)...................................11 6 PC Set Up ............................................................12 6.1 Installing USB Cable...............................................12 6.2 Installing PerSono Suite Software..........................12 6.3 Making a Test Call with PC.....................................12 7 Using Your Savi Office Professional Wireless Headset System ..................................................13 Powering up Headset...................................................13 Placing, Answering and Ending Calls with Desk Phone..................................................................13 Placing, Answering and Ending Calls with PC.............14 Switching Between Desk Phone and PC Audio ..........14 Mixing Desk Phone and PC Audio ..............................14 Muting the Headset......................................................15 Subscribing a Master Headset.....................................15 Conferencing In Up to Three Additional Headsets.......15 Setting Default Line to Desk Phone or PC....................16 Toggling On/Off Over-the-Air Subscription...................16 Setting the Range.........................................................16 Ending Subscription.....................................................16 Placing the Headset in Sleep Mode.............................16 Subscription Button Indicator Light..............................16 Desk Phone and PC Talk Buttons Indicator Lights.............................................................16 Talk Time.......................................................................17 Desk Phone and PC Talk Buttons “Rules to Live By”.........................................................17 Headset Call Control Button Functions........................17 Headset Indicator Light................................................17 Headset Tones..............................................................17 8 PerSono Suite Software.......................................18 Audio Control................................................................18 Softphone Support.......................................................20 Settings Screen – Headset and Base...........................21 Help for Base Settings..................................................22 PC Panel Screen...........................................................24 Security Screen.............................................................24 Support Screen.............................................................24 Upgrade Firmware........................................................25 Upgrade Software.........................................................25 9 Troubleshooting and Common Questions............26 Plantronics Savi User Guide 4 1 Package Contents and Features 1.1 Savi WO1 Base CD includes: • PerSono® Suite Software • Animated Setup Guide • Complete User Guide Base Power Supply Telephone Interface Cable Base USB Cable Savi WO1 Base Features Desk Phone Talk Button PC Talk Button Indicator Light Indicator Light Desk Phone Speaking Volume Configuration Switch Subscription Button and Indicator Light Power/ Charging Indicator Light Desk Phone Listening Volume USB Port Telephone Interface Cable Jack Power Jack Handset Lifter Jack 1.2 Savi WH100 Headset Headband Headset with Pre-Installed Earloop and ...