Ask them to read instructions completely. Elite ET100 STROLLER Elite Operating Instructions Important: Read and follow these Safety Rules and Assembly Instructions before operating stroller. If you have any questions concerning the safe use of this product, contact InSTEP LLC at 1-800-242-6110, M-F, 8:00 a.m. - 5:00 p.m. CST or visit our web site at or e-mail us at info@instep.net before using. Safety Rules: WARNING: Failure to follow these warnings and assembly instructions could result in serious injury or death. WARNING: Immediately discard any plastic wrapping. WARNING: Never allow children to fold, assemble or disassemble the stroller. WARNING: Do not use stroller until your child is old enough to hold his/her head up on his/her own. WARNING: Maximum weight capacity for a child in this stroller is 50 lbs. or 22.7 kg. WARNING: Never place child in stroller on their back with their head forward and feet rearward. WARNING: Avoid serious injury from falling or sliding out. Always use seatbelt. WARNING: Never leave child unattended. WARNING: Never use this stroller with roller skates or in-line skates. WARNING: Never allow this stroller to be used as a toy or allow children to give rides to others. WARNING: Never use stroller if it becomes damaged. WARNING: Always be aware of traffic around you when walking or jogging. WARNING: Always apply brakes when you stop or when you let go of handle. WARNING: Always use an approved bicycle helmet on child. WARNING: Always use wrist strap. WARNING: Accessories or parcels placed in or on the stroller may cause it to become unstable. WARNING: Maximum weight for objects in back pouch is 2.2 lbs. or 1 kg. Excessive weight may cause a hazardous unstable condition. WARNING: Child may slip into leg openings and strangle. Never use in a reclined carriage position unless T-shield and shoulder strap placement has been re-adjusted to the seat’s new position. 1 IMPORTANT Tires are shipped deflated, DO NOT OVERINFLATE. Please inflate slowly, with short bursts, to 20-25 PSI maximum. 25 PSI will provide a comfortable ride for your child. We appreciate your purchase of one of our many fine products. We are sure that you will be satisfied with your selection. We regret that although great care and effort have been taken, occasionally problems may occur. PLEASE DO NOT RETURN PRODUCT TO THE STORE. To ensure prompt and correct handling of problems, or to answer questions, please contact us at either our Toll-Free Customer Service Number or e- mail us at our number listed below. Service will be quicker if you have your model number (found on the product and box) along with this instruction sheet ready when calling. If you have any questions concerning the safe use of this product, Please contact us 1-800-242-6110 press “1” for customer service and then “2 “to speak to a representative or e-mail us at info@instep.net or visit our web site at Elite Assembly Instructions Model No. 11-ET100 Parts List Description Frame Assembly w/seat, canopy, basket and wrist strap Front Wheel Assembly with quick release axle Rear Wheel Assembly with quick release axles Qty. 1 1 2 Stroller Assembly Instructions A Step 1. Unfold Stroller Grasp handle with one hand, and pull up on the front fork with your other hand. Lock both plastic latches onto the lower frame (Figure A). Step 2. Rear Wheel Assembly Turn stroller onto it’s side, push in the black button on the center of the hub and insert axle B into the hole in the rear frame. Pull on wheel to ensure it is locked in place. Repeat for other side (Figure B). To remove wheel push in black button on hub and pull off wheel. Latches Lower Frame Front ForkRear Frame Handle Rear Frame Rear Wheel Push in black button to insert and remove wheel 2 Brake Pad Nut Brake Pads Closed Open Q/R Brake Lever Q/R Lever Open Q/R Lever Closed ClosedCone Nut Front Fork Adjusting Sleeve Lock Ring Q/R Brake Lever Closed Brake Pad Nut Brake Pad Nut Brake Pads Closed Open Q/R Brake Lever Q/R Lever Open Q/R Lever Closed ClosedCone Nut Front Fork Adjusting Sleeve Lock Ring Q/R Brake Lever Closed Brake Pad Nut Step 3. Front Wheel Assembly C Turn stroller upright onto its rear wheels and then tip stroller back so that the handlebar is down on the ground and the front fork is up. The front brake Quick Release lever (Q/R), located on the front fender, should be in the open position (Figure C). Attach the front wheel by loosening the wheel’s quick release (Q/R) lever on the front wheel far D enough to allow the axle to slide into the front fork (Figure D). With lever in open position, hand tighten the cone nut until almost tight, then flip lever backward to the closed position to lock wheel in place. Note this step may require minor adjustment until the Q/R lever flips back with firm pressure (Figure E). Pull outward on wheel to ensure it is locked in place. E Close the front caliper brake by lowering the Q/R lever (Figure F). Spin the front wheel to make sure...