Ask them to read instructions completely. STROLLER/FRAME CARRIER SB100 Operating Instructions Important: Read and follow these Safety Rules and Assembly Instructions before operating stroller/frame carrier. If you have any questions concerning the safe use of this product, contact InSTEP, LLC at 1-800-242-6110, M-F, 8:00 a.m. - 5:00 p.m. CST or visit our web site at or E-mail us at info@instep.net before using. Safety Rules: WARNING: Failure to follow these warnings and assembly instructions could result in serious injury or death. WARNING: Immediately discard any plastic wrapping. WARNING: Never allow children to fold, assemble or disassemble the stroller/frame carrier. WARNING: Do not use stroller/frame carrier until your child is old enough to hold his/her head up on his/her own. WARNING: Maximum weight capacity for a child in this stroller/frame carrier is 30 lbs. or 14 kg. WARNING: Avoid serious injury from falling or sliding out. Always use seatbelt and shoulder harness. WARNING: Never leave child unattended. WARNING: Never use this stroller/frame carrier with roller skates or in-line skates. WARNING: Never allow stroller/frame carrier to be used as a toy or allow children to give rides to others. WARNING: Never use if product becomes damaged. WARNING: Always be aware of traffic around you when walking WARNING: Always engage brakes when you stop or when you let go of handle. WARNING: Accessories or parcels placed in or on the stroller may cause it to become unstable. WARNING: Maximum weight for objects in back pouch is 1 lb. or .5 kg., bottom basket is 2.2 lbs. or 1 kg. Excessive weight may cause a hazardous unstable condition. WARNING: For child’s safety it is best to have another adult help you put on the carrier while child is in it. Make sure the child is securely strapped in with both shoulder straps and waist straps prior to putting on the carrier. 1 IMPORTANT We appreciate your purchase of one of our many fine products. We are sure that you will be satisfied with your selection. We regret that although great care and effort have been taken, occasionally problems may occur. PLEASE DO NOT RETURN PRODUCT TO THE STORE. To ensure prompt and correct handling of problems, or to answer questions, please contact us at either our Toll-Free Customer service Number or Email us at our number listed below. Service will be quicker if you have your model number (found on the product and box) along with this instruction sheet ready when calling. If you have any questions concerning the safe use of this product, Please contact us 1-800-242-6110 press “1” for customer service and then “2 “to speak to a representative or E-mail us at info@instep.net or visit our web site at SB100 Assembly Instructions Parts List Description Qty. Frame assembly with seat, belly bar and headrest 1 Canopy 1 Dual Front wheel assemblies with booties 2 Rear wheel axle assembly 1 Frame Assembly Rear Wheel Axle Front Wheels w/Booties Canopy Stroller Assembly Instructions Step 1. Unfold Stroller Push in the handle buttons located on each side of the stroller (Picture A). While holding buttons, grasp handle on each side, lift up so stroller raises off the ground. Shake gently - the stroller will automatically unfold. Continue extending handle until the handle buttons snap into place. Lift up on the front belly bar until it snaps into place (Picture B). To lower belly bar for storage, push in the latches located on each side of the belly bar (under the material) and then push belly bar down (Picture C). Return belly bar to upright position so it snaps in place. A Belly Bar (down position) Belly Bar Latches (under material Handle Buttons Rear LegFront Leg C Belly Bar Latches (under material) B Belly Bar Up Belly Bar Latches Back Rest Down 2 Step 2. Rear Wheel Axle Assembly D Tip stroller so the belly bar is on the ground and the rear legs are up. Hold the axle with the brake levers up. Align the wheel brackets with the legs and push on wheel bracket until they lock into place on both sides (Picture D). Pull on wheels to make sure they are locked in place. In the future, if you need to remove rear axle, push tab that is located inside the wheel brackets and pull each side off (Picture E). Step 3. Front Wheel Assembly Turn stroller on its side. Slide the front wheel E assembly onto the front fork and push until it locks in place (Picture F). Pull on wheel to make sure that it is locked in place. Repeat for other side. In the future, if you need to remove front wheels, push tab that is located on bottom of wheel assembly and pull off (Picture G). Note: There is a lever on the wheel assembly that locks the wheels from swiveling when used as a frame carrier. Step 4. Canopy Assembly Turn stroller upright. Place the canopy so the F rounded edge is positioned behind the headrest and snap it onto the back of headrest. Bend the canopy and snap both sides onto the belly bar (Picture H). Congratulations - assembly is now com...