English EN 17 9 Troubleshooting Warning • Risk of electric shock. Never remove the casing of the product. To keep the warranty valid, never tr y to repair the product yourself. If you have problems using this product, check the following points before you request ser vice. If you still have a problem, register your product and get suppor t at If you contact Philips, you will be asked for the model and serial number of your product.The model number and serial number are on the back or bottom of your product. Write the numbers here: Model No. __________________________ Serial No. ___________________________ Main unit The buttons on this home theater do not work. • Disconnect the home theater from the power outlet for a few minutes, then reconnect. Picture No picture. • Ensure that the T V is switched to the correct source for this home theater. • If this happens when you change the T V system, switch to its default mode: 1) Press . 2) Press . 3) Press SUBTITLE. No picture on HDMI connection. • Check if the HDMI cable is faulty. Replace with a new HDMI cable. • If this happens when you change the HDMI video resolution, press HDMI repeatedly until picture appears. Sound No sound. • Ensure that the audio cables are connected and select the correct input source (for example, AUDIO SOURCE) for the device you want to play. No sound on HDMI connection. • You might not hear any sound if the connected device is not HDCP (Highbandwidth Digital Content Protection) compliant or only DVI compatible. Use an analog or digital audio connection. • Ensure that the [HDMI Audio] is enabled . No sound from TV program. • Connect an audio cable from the audio input on the home theater to the audio output on the T V, then press AUDIO SOURCE repeatedly to select the correct audio source. Distorted sound or echo. • Ensure that the TV volume is muted or set to minimum if you are playing audio through the home theater. Audio and video are not synchronized. • 1) Press and hold AUDIO SYNC. 2) Press +/- within ve seconds. Play Disc cannot be played. • Clean the disc. • Ensure that the home theater suppor ts the disc (see ‘Product specications’ on page 16) . • Ensure that the home theater suppor ts the region code of the DVD. • For DVD±RW or DVD±R , ensure that the disc is nalized. DivX video les cannot be played. • Ensure that the DivX le is encoded according to the ‘Home Theater Prole’ with the DivX encoder. • Ensure that the DivX video le is complete. DivX subtitles do not display correctly. • Ensure that the subtitle le name is the same as the movie le name. • Select the correct character set: 1) Press SETUP. 2) Select [Preference Setup]. 3) Select [DivX Subtitle]. 4) Select a suppor ted character set. 5) Press OK. The contents of a USB storage device cannot be read. • Ensure that the format of the USB storage device is compatible with the home theater (see ‘Product specications’ on page 16) . • Ensure that the USB storage device is formatted with a le system that is suppor ted by the home theater (note that NTFS is not suppor ted). 18 EN ‘No entry’ or ‘x’ sign appears on the TV. • The operation is not possible. EasyLink feature does not work. • Ensure that the home theater is connected to a Philips brand EasyLink T V and that EasyLink is on. I do not want my home theater to be switched on when I switch on my TV. • This is the correct behavior for Philips EasyLink (HDMI-CEC). To make the home theater work independently, switch off EasyLink. 10 Index A ampli er 16 audio connection 8 language 15, 10 settings 14 synchronize with video 11 audio input mapping 13 C care 4 change settings 14 connect audio from TV 8 , 12 guide 7 other devices 8 TV 8 connectors 7 contact us 18 D disc play 10 suppor ted discs 16 disposal of your product 4 DivX registration code 14 subtitle 15 E EasyLink settings 13 F le formats 16 H HDMI CEC (see Easylink) 13 I iPod connect play 9 12 EN 19 English L S language audio 15 disc menu 15 on-screen display 14 subtitle 15 M MP3 play 12 O one-touch play 13 one-touch standby 13 overview connectors 7 main unit 5 remote control 5 P password 15 picture options 11 slide show 11, 11 thumbnail over view 11 troubleshooting 18 play disc 10 MP3 player 12 options 10 radio 12 troubleshooting 18 USB storage device 11 product care 4 product specications 16 R radio play 12 program 12 tune 12 recycle 4 region code 16 remote control 5 repeat 10, 12 rotate pictures 11 safety 3 settings audio 14 general 14 parental control 15 preferences 15 restore factor y settings 15 slideshow play musical slideshow 11 software update 16 version 16 sound mode 9 treble and bass 10 troubleshooting 18 subtitle language 10 system audio control 13 T time search video 11 troubleshooting 18 TV audio from TV 8 , 12 connect 8 U USB play 11 sof tware update 16 V video options 10 settings 15 synchronize with audio 11 video on demand (VOD) 14 20 EN ...