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etc) in TV while play ing the DVD disc, the DVD Player will stop play ing. TV Menu REFERENCEREFERENCE REFERENCEREFERENCE Firmware upgrade Introduction Samsung will often support the software upgrade to improve the performance of this unit to the latest status, through Samsung Internet Site (Because the specially new mpeg4 codec continues and it is appearing. What improvements are made depends on the upgrade software you are using as well as the software that your DVD-player contained before the upgrade. How to make an upgrade disc Write the downloaded file onto a blank CD-R or CDRW disc, using the following settings: 1. You have to download a new file through Download Center of Samsung Internet Site (2. Write the file to Disc using CD-RW of your computer. Note -File System CD-ROM ISO Level -Character set ISO 9660 -Finalized, single session -Write speed low Upgrade procedure 1. Open the disc tray. Place the disc on the tray. Close the tray. The Firmware upgrade screen appears. 2. Press the /. buttons to select Total, then press the ENTER button. Firmware upgrade starts -In the middle of the writing, the tray will open automatically. After taking out the disc, please wait for about 2 minutes. -If the unit was succesfully updated, the unit will turn off and on after closing the tray automatically. When the unit turns on, this screen will display. 3. Press the number buttons to select the desired language Press 1 for English Touche 2 pour Francais Drucken Sie 3 fur Deutsch Pulsar 4 para Espanol Premere 5 per Italiano Druk op 6 voor Nederlands Note -If the “Select Menu Language” doesn’t appear, please contact to “Samsung Service Center”. -Do not press any button and unplug the power code during upgrade. -The upgrade procedure may change, refer to the web site (English Firmware upgrade appears on the display 29 Troubleshooting Before requesting service (troubleshooting), please check the following. Problem Action Page No operations can be performed with the remote control. • Check the batteries in the remote control. They may need replacing. • Operate the remote control at a distance of no more than 20 feet. • Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote control to reset it. Reinstall batteries and try to operate the remote control again. P3 Disc does not play. • Ensure that the disc is installed with the label side facing up. • Check the region number of the DVD. P5 5.1 channel sound is not being reproduced. • 5.1 channel sound is reproduced only when the following conditions are met. : 1) The DVD player is connected with the proper Amplifier 2) The disc is recorded with 5.1 channel sound. • Check whether the disc being played has the “5.1 ch” mark on the outside. • Check if your audio system is connected and working properly. • In a SETUP Menu, is the Audio Output set to Bitstream? P11-12 P24~25 The icon appears on screen. • The features or action cannot be completed at this time because: 1. The DVD’s software restricts it. 2. The DVD’s software doesn’t support the feature (e.g., angles). 3. The feature is not available at the moment. 4. You’ve requested a title or chapter number or search time that is out of range. Disc Menu doesn’t appear. • Check if the disc has a Menu. Play mode differs from the Setup Menu selection. • Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function. P23~28 The screen ratio cannot be changed. • The Screen Ratio is fixed on your DVDs. P25~26 No audio. • Make sure you have selected the correct Digital Output in the Audio OptionsMenu. P24~25 The screen is blocked • Press the button (in front panel) for more than 5 seconds under no disc inside. All settings will revert to the factory settings. P13 Forgot password • Press the button (in front panel) for more than 5 seconds under no disc inside. All settings including the password will revert to the factory settings. Don't use this unless absolutely necessary. P27 If you experience other problems. • Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again. • If the problem still cannot be solved, please contact your nearest authorized service center. The picture is noisy or distorted • Make sure that the disc is not dirty or scratched. • Clean the disc. P2 No HDMI output. • Check the Video output is HDMI enabled. • Check the connection between the TV and the HDMI jack of DVD player. • See if the TV supports this 480p/576p/720p/1080i/1080p DVD player. P10~11 Abnormal HDMI output screen. • If snow noise appears on the screen, it means that TV does not support HDCP (High-bandwidth Digital Content Protection). P10~11 HDMI output Jitter • Check your TV system setup correctly. • The screen Jitter phenomenon may occur when frame rate is converted...