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Consult the TV manufacture if you need help setting the TV to the correct Video line. If you are going through a cable box, contact your cable provider or the cable manufacture. Once your TV is turned to the correct video line, you should see the “COBY” logo. ISSUE #2 ROLLING, COLORLESS SCREEN The DVD has been set to the incorrect broadcast system. Press the NTSC/PAL button 2-3 times on the remote to select the correct broadcast system. NTSC is for the United States TV system. ISSUE #3 NO SOU