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• The power was turned off with the LCD screen turned off the last time you used the camera. p Turn on the LCD screen (page 33). The subject is not visible on the LCD screen. • The mode dial is set to or SET UP. p Set it to any position other than or SET UP (pages 25 and 79). The shooting image is not displayed on the LCD screen during a movie shooting. • The image size is set to [640 (Fine)] when the A/ V connecting cable is connected to the A/V OUT (MONO) jack. p Disconnect the A/V connecting cable. p Set the image size to any setting other than [640 (Fine)]. The image is out of focus. • The subject is too close. • When shooting still images, the mode dial is set to or . • You have set the focus preset distance. p Set the macro recording mode. Make sure to place the lens farther away from the subject than the shortest shooting distance when shooting (page 29). p Set it to any position other than or (page 37). p Set to the auto focus mode (page 51). Unable to zoom. • You cannot change the zoom scaling while shooting a movie. — Precision digital zoom does not function. • [Digital Zoom] is set to [Smart] or [Off] in the SET UP settings. • This function cannot be used when you shoot a movie. p Set [Digital Zoom] to [Precision] (pages 27, 47, 116). — Symptom Cause Solution Smart zoom does not function. • [Digital Zoom] is set to [Precision]or [Off] in the SET UP settings. • The image size is set to [5M] (DSC-P93), [4M] (DSC-P73) or [3:2]. • You are shooting in Multi Burst mode. • This function cannot be used when you shoot a movie. p Set [Digital Zoom] to [Smart] (pages 27, 47, 116). p Set image size to other settings except [5M] (DSC-P93), [4M] (DSC-P73) and [3:2] (pages 22, 27). p The smart zoom cannot be used in Multi Burst mode (pages 27, 61). — The image is too dark. • You are shooting a subject with a light source behind the subject. • The brightness of the LCD screen is too low. p Select the metering mode (page 57). p Adjust the exposure (page 55). p Adjust the brightness of the LCD backlight (pages 47, 117). The image is too bright. • You are shooting a spot lighted subject in a dark location such as on a stage. • The brightness of the LCD screen is too high. p Adjust the exposure (page 55). p Adjust the brightness of the LCD backlight (pages 47, 117). When looking at the LCD screen in a dark place, some noise may show up on the LCD screen. • The camera temporarily brightens the LCD screen to allow you to check the image being displayed while you are using the camera in a dark place. p This will have no effect on the image you shoot. The image is monochrome (black and white). • [PFX] (P.Effect) is set to [B&W]. p Cancel the mode (page 62). Vertical streaks appear when you are shooting a very bright subject. • The smear phenomenon is occurring. p This is not a malfunction. You cannot shoot in Burst mode. • The capacity of the “Memory Stick” is full. • The camera can record only one image, since the remaining battery level is insufficient. p Delete unnecessary images (pages 42, 81). p Install charged batteries (page 11). Troubleshooting Symptom Cause Solution You cannot shoot images. • No “Memory Stick” is inserted. • The capacity of the “Memory Stick” is insufficient. • The write-protect switch on the “Memory Stick” is set to the LOCK position. • You cannot shoot while the flash is charging. • When you shoot a still ima set to or SET UP. • The mode dial is not set shoot a movie. • The image size is set to shoot a movie. p Insert a “Memory Stick” (page 21). p Delete the images saved in the “Memory Stick” (page 42). p Change the “Memory Stick.” p Set it to the recording position (page 119). — or SET UP (page 79). “ k PRO” (pages 79, 119). to any position other than [640 (Fine)]. Recording takes a long time. • NR slow shutter functio Cannot shoot images with the flash. • The mode dial is set to • The flash is set to (No flash). • When shooting still images, the mode dial is set to or . • The camera is in Multi Burst or Burst mode. p any position other than , , or (pages 25, 37). p Set the flash to “Auto” (No indicator), (Forced flash), or (Slow synchro) (page 31). p Set the flash to (Forced flash) (page 37). p Cancel the Multi Burst or Burst mode. The macro mode does not function. • When shooting still images, the mode dial is set to , or . p Set it to any position other than , or (page 37). The eyes of the subject come out red. — p Set [Red Eye Reduction] to [On] (page 32). The date and time are recorded incorrectly. • The date and time are not set correctly. p Set the correct date and time (page 18). The aperture value and shutter speed flash when you press and hold the shutter button halfway down. • The exposure is incorrect. p Adjust the exposure (page 55). Unknown pattern appears on the finder. • This is due to the structure of the finder. p This is not a malfunction. Viewing images Symptom Cause Solution The image cannot be played back. • The mode dial is not set to . • You changed the folder/file na...
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