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is not legally obligated to issue a credit for any merchandise, the RETURN MATERIALS AUTHORIZATION (RMA) PROCEDURE is provided as a courtesy to our customers in the event they do not receive what they wanted. If a customer wishes to return a Presto Lift, Inc. product, the first step in the process is to request an RMA number from Presto Lift, Inc.’s Customer Service Department. This request must be made on or before the thirtieth (30th) calendar day following the date of Presto Lift, Inc.’s invoice for the merchandise being returned. The RMA number must appear on the outside of any packaging material for a return to be accepted and processed by Presto Lift, Inc. Customers shipping returns back to Presto Lift, Inc. from the Continental US, Canada and Mexico have fourteen (14) days from the effective date of the RMA to have the merchandise arrive freight prepaid at Presto Lift, Inc. Returns from locations other than the Continental US, Canada and Mexico must be shipped within the fourteen (14) day period to arrive Free On Board (FOB) at Presto Lift Inc as soon as practical. If a customer believes Presto Lift, Inc.’s merchandise is defective, freight will be reimbursed to the original “Bill To” on the invoice if Presto Lift Inc. finds that the merchandise is defective. Please remember that merchandise with RMAs coming back to Presto Lift Inc. from the Continental US, Canada and Mexico will not be accepted by Presto Lift Inc. if the returned goods do not arrive freight prepaid at Presto Lift Inc. within the fourteen (14) day effective period. All credits issued are less restocking fees as applicable, plus any assessed outbound/inbound in-transit damages. Return addresses: please refer to your RMA for the address to which your product should be returned. Presto Lift Inc. 715 Highway 77 Manila, Arkansas 72442 Telephone: 800-343-9322 Fax: 888-788-6496 OWNER’S MANUAL Page 19 M100, M200, M300 & M400 FOOT OPERATED LIFTS Ordering Replacement Parts Presto Lifts has carefully chosen the components in your unit to be the best available for the purpose. Replacement parts should be identical to the original equipment. Presto Lifts will not be responsible for equipment failures resulting from the use of incorrect replacement parts or from unauthorized modifications to the unit. Presto Lifts can supply all replacement parts for your lift. With your order, please include the model number and the serial number of the unit. You can find these numbers on the name plate. This plate is located on the angle support at the top of the cylinder. To order replacement parts, please call the Presto Parts Department. Parts are shipped subject to the following terms: • FOB factory • Returns only with the approval of our Parts Department. • Credit cards preferred (except parts covered by warranty). • Freight collect for truck (except parts covered by warranty). • Freight prepaid and invoice for small parcel shipments (except parts covered by warranty). Parts replaced under warranty are on a “charge-credit” basis. We will invoice you when we ship the replacement part, then credit you when you return the worn or damaged part. Presto Parts Department 21 Park Street Attleboro, MA 02703 Telephone: 800-343-9322 FAX: 888-788-6496 Email: parts@PrestoLifts.com OWNER’S MANUAL Page 20 M100, M200, M300 & M400 FOOT OPERATED LIFTS Presto Lifts Limited Warranty Policy Presto Lifts warrants all of its products against defects in the welded structural frame and, if applicable, scissor legs from faulty material and workmanship for a period of five (5) years from the date of invoice. A lifetime limited warranty is provided for the Airstroke ActuatorTM in all pneumatic lifts against any defect due to faulty material or workmanship. All batteries are covered under a separate limited warranty from the battery manufacturer for a period of one year from the date of invoice. All other components have a limited warranty against defects in faulty material and workmanship for a two (2) year period from the date of invoice date of invoice and 30 day limited warranty on labor. Please note that prior authorization from Presto Lifts is required on all warranty work. There are no implied warranties of any kind, more specifically, there are no warranties of merchantability or fitness for any particular purpose. Presto Lifts' sole warranty shall be as set forth in this limited warranty. Presto Lifts will elect to repair or replace a defective component without charge, if any components should become defective within the limited warranty period. Proof of purchase is required for warranty. The charge for shipping the defective component is the responsibility of the buyer and must be accompanied with an RGA number. The shipping charge to return the component to the buyer is the responsibility of Presto Lifts, Inc. This limited warranty does not cover labor expense for removal or reinstallation of components after thirty days. This limited warranty shall not ...

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