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Resumen del manual
Gas control knob not pressed in long 1. Press in gas control knob fully2. After pilot lights, keep gas control knob enoughpressed in 30 seconds3. Equipment shutoff valve not fully 3. Fully open equipment shutoff valve open4. Pilot flame not touching thermocouple, 4. A) Contact local natural or propane/LP which allows thermocouple to cool, gas companycausing pilot flame to go out. This prob-B) Clean pilot (see Cleaning and lem could be caused by one or both of Maintenance, page 28) or replace pilot the following:assemblyA) Low gas pressureB) Dirty or partially clogged pilot5. Thermocouple connection loose at con5. Hand tighten until snug, then tighten trol valve 1/4 turn more6. Thermocouple damaged6. Replace pilot assembly7. Control valve damaged 7. Replace control valve 116646-01B 30 TROUBLESHOOTING TROUBLESHOOTING Continued OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Burner does not light after pilot is lit 1. Burner orifice clogged 2. Inlet gas pressure is too low 3. Thermopile leads disconnected or improperly connected4. Thermopile is defective 1. Clean burner (see Cleaning and Maintenance, page 28) or replace burner orifice2. Contact local propane/LP or natural gas company3. Reconnect leads 4. Replace thermopile Delayed ignition burner 1. Manifold pressure is too low 2. Burner porting or orifice clogged 1. Contact local propane/LP or natural gas company2. Clean burner (see Cleaning and Maintenance, page 28) or replace burner orifice Burner backfiring during combustion 1. Burner orifice is clogged or damaged 2. Damaged burner3. Gas regulator defective 1. Clean burner (see Cleaning and Maintenance, page 28) or replace burner orifice2. Replace damaged burner3. Replace gas control Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing 1. Problem will stop after a few hours of operation Heater produces a whistling noise when burner is lit 1. Turning gas control knob to HI position when burner is cold 2. Air in gas line 3. Dirty or partially clogged burner orifice 1. Turn gas control knob to LO position and let warm up for a minute2. Operate burner until air is removed from line. Have gas line checked by local propane/LP or natural gas company3. Clean burner (see Cleaning and Maintenance, page 27) or replace burner orifice Glass soots 1. Flame inmpingement on logs 2. Debris around burner air mixer 1. Adjust log set so that the flame does not excessively impinge in it2. Inspect the opening at the base of the burner to see that it is NOT packed with any type of material Fireplace produces a clicking/ticking noise just after burners are lit or shut off 1. Metal expanding while heating or contracting while cooling 1. This is common. If noise is excessive, contact qualified service person Remote does not function 1. Battery is not installed or battery power is low 1. Replace 9-volt batteries in receiver and remote control 116646-01B TROUBLESHOOTING 31 TROUBLESHOOTING Continued WARNING: If you smell gas • Shut off gas supply. • Do not try to light any appliance. • Do not touch any electrical switch; do not use any phone in your building. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. • If you cannot reach your gas supplier, call the fire department. OBSERVED PROBLEM POSSIBLE CAUSE REMEDY Fireplace produces unwanted odors 1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check- above ing Gas Connections, page 19) Fireplace shuts off in use 1. High or gusting winds 2. Low line pressure 3. Pilot is partially clogged 4. Inner vent pipe leaking exhaust gasses into system 5. Glass too loose and air tight gasket leaks in corners after usage 6. Bad thermopile or thermocouple 7. Improper vent cap installation 1. Fireplace has been tested for up to 40mph winds. However, extreme conditions may occur. See Lighting Instructions on page 24 2. Contact local propane/LP or natural gas company 3. Clean pilot (see Cleaning and Maintenance, page 28) 4. Locate and correct all leaks (see Checking Gas Connections, page 19) 5. Tighten glass 6. Replace faulty component 7. Check for proper installation and freedom from debris or blockage Gas odor even when control knob is in OFF 1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check- position above ing Gas Connections, page 19) 2. Control valve defective 2. Replace control valve Gas odor during combustion 1. Gas leak. See Warning statement 1. Locate and correct all leaks (see Check- above ing Gas Connections, page 19) Dark residue on logs or inside of fireplace 1. Improper log placement 1. Properly locate logs (see InstallingLogs, Lava Rock anc Glowing Embers, page 23) 2. Air holes at burner inlet blocked 2. Clean out air holes at burner inlets. Periodically repeat as needed3. Burner flame holes blocked 3. Remove blockage or replace burner4. Improper venting or excessive blockage 4. Have the vent system inspected, in...