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The pilot valve will be energized during the entire trial for ignition. This is normal operation for this gas ignition system. R-5627 Page 29 IP SYSTEM TROUBLESHOOTING SEQUENCE START • Turn OFF Gas Supply • Disconnect System Control Harness • Set witch ON Check for Proper Voltage at Control Harness (See Inset A -Voltage Should be 24V Between Thermostat and 24V Common, and 24V Between 24V Common and 24V Hot.) YES Plug Harness into SmartValve Control Wait for Internal Check Delay (SV9501) INSET A 24Volt Thermostat 24 Volts 24 Volt Common 24 Volts 24 Volt Hot EFT Output End View of Control Harness Connector INSET B HSI Terminals Replace SmartValve Control Reconnect Pilot Burner Cable Replace SmartValve Control Check Transformer and Line Volt Supply NO Igniter Warms UP and Glows Red HSI Element Output (See Inset B) 24V Nominal YES Note: Igniter Will Cycle OFF and Back ON Once During the 90 Second Ignition Trial YES YES SmartValve™ System Troubleshooting Sequence Note: Before Troubleshooting, Become Familiar with the Sequence of Operation CHECK • Line Voltage Power • Low Voltage Transformer NO • Thermostat • Wiring Unplug Pilot Burner Cable. Measure Voltage at SmartValue NO Replace Igniter/Flame Rod Assembly Reconnect Pilot Burner Cable • Turn On Gas Supply • Pilot Burner Lights NO NO • Check that Pilot Gas is Flowing Wait to Assure Pilot Gas Tubing is Purged. YES NO • Measure Voltage Between 24V Hot and 24V Common Leads to SmartValve Control. Must Measure at Least 19.5 VAC with Igniter Powered. See Inset A to Identify Proper Lead. This Check Must be Done with the SmartValve Control Connected and Igniter Powered. YES Replace Igniter/Flame Rod Assembly NO Main Valve Opens and Main Burner Lights YES • Check that Pilot Flames Makes Good Contact with Pilot Burner Flame Rod • Check for Good Electrical Connection Through the Pilot Tubing • If Both of the Above are Good, Replace Igniter/Flame Rod System is Okay Switch OFF and Back ON NO Replace SmartValve Control Main Burner Lights Page 30 Maintenance and Service PLEASE NOTE It is normal for appliances fabricated of steel to give off some expansion and/or contraction noised during the start up or cool down cycle. Similar noises are found with your furnace heat exchanger or car engine. It is not unusual for your Empire gas fireplace to give off some odor the first time it is burned. This is due to the curing of the paint and any undetected oil from the manufacturing process. Please ensure that your room is well ventilated - open all windows. It is recommended that you burn your Empire unit for at least six (6) hours the first time you use it. If optional fan kit has been installed, place fan in the "OFF" position during this time. IMPORTANT: Turn off gas before servicing appliance. It is recommended that a competent service technician perform these checkups at the beginning of each heating season. • Clean Burner and Control Compartment Keep the control compartment, logs, and burner areas surrounding the logs clean by vacuuming or brushing at least twice a year. Cleaning Procedure 1. Turn off pilot light at gas valve. 2. Remove glass front. (See Glass Removal) 3. Vacuum burner compartment. 4. Reinstall glass front. 5. Ignite pilot. (See Lighting/Operating Section of Manual) 6. Operate the pilot burner and visually check to make sure the flame pattern appears similar to the pictorial illustration shown in Figure 45. If it appears abnormal call a service person. • Check Vent System The appliance and venting system should be inspected before initial use and at least annually by a qualified field service person. Inspect the external vent cap on a regular basis to make sure that no debris is interfering with the air flow. Glass Cleaning It will be necessary to clean the glass periodically. During start-up condensation, which is normal, forms on the inside of the glass and causes lint, dust and other airborne particles to cling to the glass surface. Also initial paint curing may deposit a slight film on the glass. It is therefore recommended that the glass be cleaned two or three times with a non-abrasive household cleaner and warm water (we recommend gas fireplace glass cleaner). After that the glass should be cleaned two or three times during each heating season depending on the circumstances present. General Glass Information WARNING: Do not operate appliance with the glass front removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person. Glass Removal and Replacement (Figure 49) 1. Push up and outward to remove top louver. 2. Lower door assembly. 3. Release two door latches at bottom of firebox. 4. Grasp bottom of glass frame, lift glass frame upward in order to release glass frame from lip on top of firebox. 5. Align and place top of glass frame over lip on top of firebox. 6. Grasp bottom of glass frame, push inward and place glass frame onto firebox. 7. Attach two door latches onto bottom of glass frame. 8. Align and ins...
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