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Resumen del manual
The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply. Chapter 6 Chapter 6 g Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshiba’s support services at the end of this chapter. Problems that are easy to fix Your program stops responding. If you are working with a program that suddenly freezes all operations, chances are the program has stopped responding. You can exit the failed program without shutting down the operating system or closing other programs. To close a program that has stopped responding: 1 Press Ctrl, Alt, and Del simultaneously (once), then click Start Task Manager. The Windows® Task Manager window appears. 2 Click the Applications tab. If a program has stopped responding, the words “not responding” appear beside its name in the list. 125 If Something Goes Wrong If Something Goes Wrong Problems when you turn on the computer 3 Select the program you want to close, then click End Task. Closing the failed program should allow you to continue working. If it does not, continue with the next step. 4 Close the remaining programs one by one by selecting the program name, then End Task. Closing all programs should allow you to continue working. If it does not, power off your computer and then restart it. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adaptor and power cord/cable properly. Press and hold the power button for at least 10 seconds. Check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the ON/OFF indicator. If the indicator is glowing white, the computer is on. Also, try turning the computer off and then on. Verify that the computer is receiving power from the external power source by looking at the ON/OFF light. If the indicator is glowing, the computer is connected to a live external power source. The computer starts but when you press a key nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text and try typing again. Your computer may be in Sleep mode and have a software or resource conflict. When this happens turning the power on returns you to the problem instead of restarting the system. To clear the condition, press Ctrl, Alt, and Del simultaneously. Then shut down the computer via software, or follow the steps if your ...
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