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Resumen del manual
¦ Verify that the electrical outlet is providing adequate power by plugging another electrical device into the outlet. When the AC Adapter light turns on, the notebook is receiving adequate power. . . If the notebook turns on when connected to external power but not when running on battery power, recharge the battery pack. For more information about running the notebook on battery power, see the Hardware Guide, Chapter 3, “Battery Packs,” on the Documentation Library CD. Identifying the AC Adapter light 3–2 Getting Started Troubleshooting Is the Notebook Turned On? If the power/standby 1 light is off, the notebook may not be turned on. To turn on the notebook, briefly press the power button 2. If the power/standby light is on, the notebook is turned on. Identifying the power/standby light and the power button Is the Notebook in Standby or Hibernation? Standby and Hibernation are energy-saving features that may initiate while the notebook is turned on but not in use. ¦ When Hibernation is initiated, the power/standby light 1 turns off and the notebook saves your work to the hard drive, then shuts down. To exit Hibernation, briefly press the power button 2. ¦ When Standby is initiated, the power/standby light 1blinks and the notebook saves your work in random access memory (RAM), then clears the screen. To exit Standby, briefly press the power button 2. For more information about Standby and Hibernation, see the Software Guide, Chapter 1, “Power Management,” on the Documentation Library CD. Getting Started 3–3 Troubleshooting Is the Notebook Overheated? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. Overheating can cause the notebook to become unresponsive. Vents are on the rear panel and left side of the notebook. If you suspect that overheating could be causing the problem, allow the notebook to cool to room temperature. Then: ¦ Use the notebook on a hard surface, not on a soft surface. A rug, pillow, or thick clothing could block the underside vent. ¦ Be sure that the rear panel and left side vents are not blocked by hard surfaces, such as an adjoining optional printer, or by fabrics such as bedding or thick or loose clothing. Is the System Unresponsive? If the system has stopped responding and you are unable to use normal Windows shut down procedures: 1. Press ctrl+alt+delete. 2. Select the Turn-Off Computer icon, then select the Turn Off button. 3. If you are unable to shut down the notebook with ctrl+alt+delete, press and hold the power button for 4 seconds. 4. If you are unable to turn off the notebook with the power button, then: a. Disconnect the notebook from external power. b. Remove the battery pack. 3–4 Getting Started Troubleshooting Is an External Device Not Working? If an external device does not function as expected: ¦ Turn on the device as instructed in the device documentation. Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook is turned on. ¦ Verify that: . All device connections are secure. . The device is receiving electrical power. . The correct device drivers are installed. ¦ Install the latest available system ROM. For instructions, see the Software Guide, Chapter 3, “Software Updates and Restorations,” on the Documentation Library CD. Are You Using All Available Documentation? To access the current procedures for using the hardware and software on your notebook: ¦ See Chapter 2, “Beginning to Use the Notebook,” in this guide for information about using the Documentation Library CD. The CD provides information about Compaq hardware and software and about connecting or installing optional devices or software. ¦ See Windows Help for information about the operating system. To access Windows Help, select Start > Help. For more information, which is available in limited languages, visit the Microsoft Web site at: ¦ See Help within most applications and utilities for information about using a specific application or utility. To access Help, open the software, then select the Help option. The Help option is often a button or menu item that is labeled Help or identified with a question mark icon. Getting Started 3–5 Troubleshooting Is Software Functioning Abnormally? If your software becomes unresponsive or seems abnormal: ¦ Restart the notebook. ¦ Run a virus scan. When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. Optional antivirus software is available from most computer or electronics retailers. For information about running a virus scan, refer to the documentation ...
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