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Resumen del manual
Device Options ¦ Enable/disable the embedded numeric keypad at startup. ¦ Enable/disable multiple standard pointing devices at startup. (To set the computer to support only a single, usually nonstandard, pointing device at startup, select Disable.) ¦ Enable/disable USB legacy support for a USB keyboard. (When USB legacy support is enabled, the keyboard works even when a Windows operating system is not loaded.) ¦ Set an optional external monitor or overhead projector connected to a video card in a docking base as the primary device. (When the computer display is set as secondary, the computer must be shut down before undocking from a docking base.) Maintenance and Service Guide 2–5 Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This Device Options (continued) ¦ Change the parallel port mode from EPP (Enhanced Parallel Port [default]) to standard, bidirectional, EPP or ECP (Enhanced Capabilities Port). ¦ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ¦ Enable/disable all settings in the SpeedStep window. (When Disable is selected, the computer runs in Battery Optimized mode.) ¦ Specify how the computer recognizes multiple identical docking bases that are identically equipped. (Select Disable to recognize the docking bases as a single docking base; select Enable to recognize the docking bases individually, by serial number.) ¦ Enable/disable the reporting of the processor serial number by the processor to the software. HDD Self Test Options Run a quick comprehensive self test on hard drives in the system that support the test features. *Video modes vary even within regions. However, NTSC is common in North America; PAL, in Europe, Africa, and the Middle East; NTSC-J, in Japan; and PAL-M, in Brazil. Other South and Central American regions may use NTSC, PAL, or PAL-M. 2–6 Maintenance and Service Guide Troubleshooting 2.2 Using Compaq Diagnostics When you access Compaq Diagnostics, a scan of all system components is displayed on the screen before the Compaq Diagnostics window opens. You can display more or less information from anywhere within Compaq Diagnostics by selecting Level on the menu bar. Compaq Diagnostics is designed to test Compaq components. If non-Compaq components are tested, the results may be inconclusive. Obtaining, Saving, or Printing Configuration Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select Categories, then select a category from the drop-down list. . To save the information, select File > Save As. . To print the information, select File > Print. 3. To close Compaq Diagnostics, select File > Exit. Maintenance and Service Guide 2–7 Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Compaq Diagnostics by selecting Start > Settings > Control Panel > Compaq Diagnostics. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test. 4. Select a test type: . Quick Test—Runs a quick, general test on each device in a selected category. . Complete Test—Performs maximum testing on each device in a selected category. . Custom Test—Performs maximum testing on a selected device. . To run all tests for your selected device, select the Check All button. . To run only the tests you select, select the Uncheck All button, then select the checkbox for each test you want to run. 2–8 Maintenance and Service Guide Troubleshooting 5. Select a test mode: . Interactive Mode—Provides maximum control over the testing process. You determine whether the test was passed or failed and may be prompted to insert or remove devices. . Unattended Mode—Does not display prompts. If errors are found, they are displayed when testing is complete. 6. Select the Begin Testing button. 7. Select a tab to view a test report: . Status tab—Summarizes the tests run, passed, and failed during the current testing session. . Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test. . Error tab—Lists all errors found in the computer with their error codes. 8. Select a tab to save the report: . Log tab—Select the Log tab Save button. . Error tab—Select the Error tab Save button. 9. Select a tab to print the report: . Log tab—Select File > Save As, then print the file from your folder. Maintenance and Service Guide 2–9 Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description Initial troubleshooting No power, part 1 No power, part 2 No power, part 3 No power, part 4 No video, part 1 No video, part 2 Nonfunctioning docking station No operating system (OS) loading 2.10 No OS loading from hard drive, part 1 2.11 No OS loading from hard drive, part 2 2.12 No OS loading from hard drive, part 3 2.13 No OS loading from diskette drive 2.14 No OS loading from CD- or DVD-ROM drive 2.15 No audio, part 1 2.16 No audio, part 2 2.17 Nonfu...
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