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Resumen del manual
If the service personnel are unable to assist you, please discuss your concerns with the dealer management such as the Service Manager or the dealership’s owner. If you need to contact American Honda regarding your experiences with your Honda product or with your dealer, please send your comments to the following address: American Honda Motor Co., Inc. Marine Division Customer Relations Office 4900 Marconi Drive Alpharetta, GA 30005-8847 Telephone (770) 497-6400 M-F 8:30 am-7:00 pm (Eastern Time Zone) Honda Canada Inc. Customer Relations Office Visit for contact information Tel: 1-888-946-6329 (Toll free) Fax: 1-877-939-0909 (Toll free) 80 TECHNICAL AND CONSUMER INFORMATION Please include the following information in your communication: • Your name, address and telephone number (complete with area code) • Model and complete serial number • Date of purchase • Name and location of selling dealer • Name and location of servicing dealer (if different) • A detailed description of your concerns Warranty Coverage Your new Honda is covered by the following warranties: • Distributor’s Limited Warranty • Emission Control System Warranty Please read the warranty statements contained in this manual. There are responsibilities, restrictions, and exclusions that apply to these warranties. To obtain warranty service you must take your Honda outboard engine, together with proof of original retail purchase date, at your expense, to a Honda engine dealer or distributor authorized to sell that product in the United States, Puerto Rico, the U.S. Virgin Islands or Canada. It is important to realize that your warranty applies to defects in material or workmanship of your Honda. Your warranty coverage does not apply to normal wear or deterioration associated with using your Honda outboard. Your warranty coverage will not be voided if you choose to perform your own maintenance. However, you should have the proper tools and service information and be mechanically qualified. Failures that occur due to modifications, improper maintenance, or service are not covered. 81 TECHNICAL AND CONSUMER INFORMATION Warranty Service Please remember that recommended maintenance interval servicing is not included in your warranty coverage. Additionally, your warranty does not apply to the normal wear of items (such as spark plug(s), water pump, etc.). As the owner of a Honda product, your servicing dealer may ask you to authorize an inspection. If the problem is covered under warranty, your dealer will perform any warranty repairs for you at no cost. However, you may be responsible for additional non-warranty charges. If you have questions about warranty coverage or the nature of the repair, it is best to talk to the service manager of your Honda dealer. Sometimes, in spite of the best intentions of all concerned, a misunderstanding may occur. If you aren’t satisfied with your dealer’s handling of the situation, we suggest you discuss your problem with the appropriate member of the dealership’s management team. If the problem has already been reviewed with the appropriate manager of the Service, Parts, or Sales department, contact the owner of the dealership or their designated representative. 82 TECHNICAL AND CONSUMER INFORMATION Warranty Statements The American Honda Distributor’s Limited Warranty applies to outboards purchased in the United States, Puerto Rico, or the U.S. Virgin Islands. The Honda Canada Distributor’s Warranty applies to outboards purchased in Canada. The product warranty is only valid in the country where the product was purchased. United states, Puerto Rico and Virgin Islands Distributor’s Limited Warranty This warranty is limited to Honda Outboard Motors distributed by American Honda Motor Co., Inc., Power Equipment Division, 4900 Marconi Drive, Alpharetta, Georgia 30005-8847._ Products Covered by Warranty: Length of Warranty: (from date of original retail purchase) NONCOMMERCIAL/ NONRENTAL COMMERCIAL/RENTAL STATE/LOCAL/FEDERAL GOVERNMENT All Models: Model Year 2000 and Newer* 36 months 12 months 24 months Models BF115/BF130: All Model Years* 36 months 12 months 24 months Models BF2 - BF90: Model Year 1999 and Earlier* 24 months 12 months 24 months All Models purchased after July 1, 2008 60 months 12 months 24 months * Models purchased prior to July 1, 2008 (unless previously purchased with True-5 To Qualify for This Warranty: The Honda Outboard Motor must be purchased from American Honda or a dealer authorized by American Honda to sell Honda Outboard Motors in the United States, Puerto Rico, or the U.S. Virgin Islands. This limited warranty applies to the first retail purchaser and each subsequent owner during the applicable warranty time period. warranty from a participating dealer). What American Honda Will Repair or Replace Under Warranty: American Honda will repair or replace, at its option, any part that is proven to be defective in material or workma...