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Resumen del manual
Why can't my computer discover other Bluetooth devices? If the connected device is also connected to other devices, it may not appear in the Bluetooth utility software or you may not be able to communicate with the device. What should I do if I cannot find the Bluetooth device with which I want to communicate? . Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual for more information. . If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. . To allow other Bluetooth devices to communicate with your computer, right-click the Bluetooth icon on the taskbar and select Options from the menu to open the Options window. Then, check if proper security modes are selected on the Security tab. For details on the security modes, see the help file on the Bluetooth utility software. For more information on the Bluetooth Device window, see Communicating with Another Bluetooth Device (page 66). 150150nN Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? . Make sure the other device is authenticated. . Your computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps: 1 Right-click the Bluetooth icon on the taskbar. 2 Select Options from the menu. The Options window appears. 3 Check if Standard or Low is selected for the Bluetooth security level on the Security tab. If a custom Bluetooth security level is selected, click the Default level button. 4 Click OK. . The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two devices, on radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. . If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. . Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual for more information. 151151nN Troubleshooting Why is my Bluetooth connection slow? . The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Move your computer and Bluetooth devices closer to each other. . The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength, however, communication speed and connection range may be reduced. Interference from other devices may also stop communication altogether. . Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to the device to which it is connected. . Identify and remove obstacles between your computer and the device to which it is connected. . Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment. Why does the message requesting authentication appear? The target Bluetooth-enabled device is requesting connection authentication. Mutual authentication is required to enable Bluetooth communications with this device. Why can't I connect to service supported by the target Bluetooth device? Connection is only possible for services also supported by the computer with the Bluetooth functionality. For more details, see the help file on the Bluetooth utility software. 152152nN Troubleshooting Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on use of Bluetooth devices, due to radio interference. Check with facility staff to see if use of the Bluetooth functionality on the computer is permitted. Why can't I connect to a Bluetooth device by specifying its IP address on a Personal Area Network (PAN)? The Bluetooth utility software uses Dynamic Host Configuration Protocol (DHCP) to assign IP addresses to active wireless devices. If you specify a fixed IP address for the device to which you want to connect, the utility cannot assign a dynamic IP address to the device and fails. Do not specify IP addresses when using a PAN. Why can't I use the Bluetooth functionality when I log onto my computer as a user with a standard user account? The Bluetooth functionality may not be available to a user with a standard user account on your computer. Log onto the computer as a user with administrator rights. Why can't I connect to a Bluetooth device in Personal Ar...