System Security (page 115) . Battery (page 117) . Internet (page 119) . Networking (page 121) . Optical Discs (page 124) . Display (page 129) . Printing (page 131) . Microphone (page 132) . Mouse (page 133) . Speakers (page 134) . Touch Pad (page 135) . Keyboard (page 136) . Floppy Disks (page 137) . Audio/Video (page 138) . Memory Stick Media (page 139) . Peripherals (page 140) 108108nN Troubleshooting Computer What should I do if my computer does not start? . Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. . Make sure the battery pack is installed properly and charged. . Make sure the floppy disk drive (if applicable) is empty. . If your computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. . If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. . Disconnect the AC adapter and remove the battery pack. Wait three to five minutes. Reattach the AC adapter and reinstall the battery pack, and press the power button to turn on your computer. . Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. . Remove any extra memory modules you may have inserted since purchase. . Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony rechargeable battery packs and AC adapter, which are supplied by Sony for your VAIO computer. 109109nN Troubleshooting What should I do if a BIOS error appears when I turn on my computer? If the message "Press to resume, to setup" appears at the bottom of your computer screen, follow these steps: 1 Press the F2 key. The BIOS setup screen appears. 2 Set the date (month/day/year). Press the Enter key. 3 Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key. 4 Press the , key to select the Exit tab, and then press the F9 key. The message Load default configuration now? appears. 5 Select Yes, and press the Enter key. 6 Select Exit (Save Changes) or Exit Setup, and press the Enter key. The message Save configuration changes and exit now? appears. 7 Select Yes, and press the Enter key. Your computer restarts. If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site. What should I do if the power indicator (Green) lights but my computer screen stays blank? Follow these steps: 1 Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on your computer again. 2 If your computer screen still stays blank, unplug the AC adapter, remove the battery pack, and leave the computer for about a minute. Then plug in the AC adapter, install the battery pack, and turn on the computer again. 110110nN Troubleshooting What should I do if my computer or software stops responding? . It is best to turn off your computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. . Click Start, point to Turn Off Computer, and then click Turn Off. . If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, click Turn Off from the Shut Down menu. When the Windows Security window appears, click Shut Down. . If your computer still does not turn off, press and hold the power button until the computer turns off. . If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from Windows Task Manager. ! Pressing the Ctrl+Alt+Delete keys simultaneously or turning off your computer with the power button may cause loss of data. . Remove the AC adapter and battery pack. . Try reinstalling the software. . Contact the software publisher or designated provider for technical support. 111111nN Troubleshooting Why doesn't my computer enter Standby or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate. To restore your computer to normal operating stability 1 Close all open programs. 2 Click Start, Turn Off Computer, and then Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys simultaneously. In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer. 4 If this procedure does not work, press and hold the power button until the computer turns off. What should I do if the battery indicator is flashing and my computer does not start? . This symptom could be due to...
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