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Note Refer to Specifications > Preset Timing Modes for the resolutions or frequencies supported by the LCD Display. Maintenance and Cleaning 1) Maintaining the LCD Display Case. Clean with a soft cloth after disconnecting the power cord. 85 Troubleshooting • Do not use benzene, thinner or other flammable substances. 2) Maintaining the Flat Panel Display Screen. Clean with a soft cloth (cotton flannel). • Never use acetone, benzene or thinner. (They may cause flaws or deformation of the screen surface.) • The user is responsible for any damage caused by using these substances. Symptoms and Recommended Actions Note A LCD Display recreates visual signals received from the computer. Therefore, if there is a problem with the computer or the video card, this can cause the LCD Display to become blank, have poor coloring, become noisy, etc. In this case, first check the source of the problem, and then contact a Service Center or your dealer. 1. Check if the power cord and the video cables are properly connected to the computer. 2. Check if the computer beeps more than 3 times when booting. (If it does, request service.) 3. If you installed a new video card or if you assembled the PC, check if you installed the Adaptor(video). 4. Check if the scanning ratio of the video screen is set to between 50 Hz ~ 85 Hz. (Do not exceed 60Hz when using the maximum resolution.) 5. If you have problems in installing the Adaptor (video) driver, boot the computer in Safe Mode, remove the Display Adaptor in the "Control Panel .> System .> Device Administrator" and then reboot the computer to reinstall the Adaptor (video) driver. Check List Note • The following table lists possible problems and their solutions. Before calling for assistance, check the information in this section to see if you can remedy any problems for yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. • For more network-related information, refer to the MagicInfo Troubleshooting section. Problems related to the Installation (PC Mode) Note Problems related to the LCD Display installation and their solutions are listed. Q: The LCD Display screen flickers. 86 Troubleshooting A: Check if the signal cable between the computer and the LCD Display is securely connected. (Refer to Connecting a Computer) Problems related to the Screen Note Problems related to the LCD Display screen and their solutions are listed. Q: The screen is blank and the power indicator is off. A: Ensure that the power cord is firmly connected and the LCD Display is on. (Refer to the Connecting a Computer) Q: "Check Signal Cable" message. A: Ensure that the signal cable is firmly connected to the PC or video sources. (Refer to the Connecting a Computer) A: Ensure that the PC or video sources are turned on. Q: "Not Optimum Mode" message. A: Check the maximum resolution and the frequency of the video Adaptor. A: Compare these values with the data in the Preset Timing Modes Chart. Q: The picture rolls vertically. A: Check if the signal cable is securely connected. Re-connect it, if necessary. (Refer to Connecting a Computer) Q: The image is not clear; picture is blurred. A: Run Frequency Coarse and Fine tuning. A: Turn on again after removing all accessories (video extension cable, etc.) A: Set the resolution and frequency to the recommended ranges. Q: The picture image is unstable and shakes. A: Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes. Q: Ghost images are shown in the picture. A: Check if the resolution and frequency set for the computer video card falls in the range supported by the LCD Display. If not, reset them referring to the current Information under the LCD Display menu and Preset Timing Modes. Q: The image is too light or too dark. A: Adjust the brightness and contrast. (Refer to the Brightness, Contrast) 87 Troubleshooting Q: The screen color is inconsistent. A: Adjust color using Custom under OSD Color Adjustment menu. Q: The color image is distorted by dark shadows. A: Adjust color using Custom under OSD Color Adjustment menu. Q: The color white is poor. A: Adjust color using Custom under OSD Color Adjustment menu. Q: The Power Indicator blinks. A: The LCD Display is currently saving the changes made in the settings to the OSD memory. Q: The screen is blank and the power indicator light blinks every 0.5 or 1 seconds. A: The LCD Display is using its power management system. Press any key on the keyboard. Q: The screen is blank and it is blinking. A: If you see the "TEST GOOD" message on the screen when you pressing the MENU button, check the cable connection between the LCD Display and the computer to ensure that the connector is properly connected. Problems related to Audio Note Problems related to audio signals and their solutions are listed be...
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