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Text: Normal Brightness For documentations or works involving heavy text. Internet: Medium Brightness For working with mixture of contents such as text and graphics. Entertain: High Brightness For watching motion pictures such as DVD and VCD SyncMaster 173T/193T/191T plus/153T Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the warranty card, the phone number on the Information section or contact your dealer. General | For Multimedia model Check List Q &A General Self-Test Feature Check Symptom Check List Solutions No images on the screen. I cannot turn on the monitor. Is the power cord connected properly? Check the power cord connection and supply. Can you see "No Connection, Check Signal Cable" on the screen? (Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable) If you still see an (error) message on the screen when the monitor is connected properly, check to see if the monitor status is set to analogue. Press Source button to have the monitor double-check the input signal source. If the power is on, reboot the computer to see the initial screen (the login screen), which can be seen. If the initial screen (the login screen) appears, boot the computer in the applicable mode (the safe mode for Windows ME/2000/XP) and then change the frequency of the video card. (Refer to the Preset Display Modes) Note: If the initial screen (the login screen) does not appear, contact a service center or your dealer. Can you see "Video mode not supported" on the screen? You can see this message when the signal from the video card exceeds the maximum resolution and frequency that the monitor can properly handle. Adjust the maximum resolution and frequency that the monitor can properly handle. There is no image on the screen. Is the power indicator on the monitor blinking at 1 second intervals? The monitor is in PowerSaver mode. Press a key on the keyboard or move the mouse to activate the monitor and restore the image on the screen. If there is still no image, press the 'Source' button. Then press any key on the keyboard or move the mouse again to activate the monitor and restore the image on the screen. Connected using the DVI cable? You may get a blank screen if you boot the system before you connect the DVI cable, or disconnect and then reconnect the DVI cable while the system is running as certain types of graphic cards do not send out video signals. Connect the DVI cable and then reboot the system. I cannot see the On Have you locked the On Screen Unlock the OSD by pressing the Screen Display. Display (OSD) Menu to prevent changes? MENU button for at least 5 seconds. The screen shows strange colors or justblack and white. Is the screen displaying only one color as if looking at the screen through a cellophane paper? Check the signal cable connection. Make sure the video card is fully inserted in it's slot. Have the screen colors become strange after running a program or due to a crash between applications? Reboot the computer. Has the video card been set properly? Set the video card by referring to the video card manual. The screen suddenly has become unbalanced. Have you changed the video card or the driver? Adjust screen image position and size using the OSD. Have you adjusted the resolution or frequency to the monitor? Adjust the resolution and frequency at the video card. (Refer to the Preset Display Modes). The screen can be unbalanced due to the cycle of the video cardsignals. Readjust Position by referring to the OSD. The screen is out of focus or OSD cannot be adjusted. Have you adjusted the resolution or frequency on the monitor? Adjust the resolution and frequency of the video card. (Refer to the Preset Display Modes). LED is blinking but no images on the screen. Is the frequency properly adjusted when checking the Display Timing on the menu? Adjust the frequency properly by referring to the video card manual and the Preset Display Modes. (The maximum frequency per resolution may differ from product to product.) There are only 16 colors shown on the screen. The screen colors have changed after changing the video card. Have the Windows colors been set properly? For Windows ME/2000/XP: Set the colors properly at the Control Panel, Display, Settings. Has the video card been set properly? Set the video card by referring to the video card manual. There is a message that reads "Unrecognized monitor, Plug & Play(VESA DDC) monitor found". Have you installed the monitor driver? Install the monitor driver according to the Driver Installation Instructions. See the video card manual to see if the Plug & Play (VESA DDC) function can be supported. Install the monitor driver according to the Driver Installation Instructions. Screen Display. Display (OSD) Menu to prevent changes? MENU button for at least 5 seconds. The screen shows strange colors or justblac...
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