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6 Click OK. This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel. When your printer is connected to the multi function bay docking station, check the multi function bay docking station to see if it is connected to an AC power source. 205205nN Troubleshooting Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. How can I prevent microphone feedback? Microphone feedback occurs when the microphone receives the sound from a sound output device, such as a speaker. To prevent this problem: . Keep the microphone away from a sound output device. . Turn down the volume of the speakers and the microphone. What should I do if I cannot record audio with my external microphone? While an audio application is launching or audio recording with the application is in progress, unplugging and re-plugging your external microphone may prevent successful recording depending on the application in use. In such a case, exit the application and launch it once again. 206206nN Troubleshooting Speakers What should I do if my external speakers do not work? . Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound. . Make sure your speakers are designed for computer use. . If your speakers have a muting button, set the button to off. . The volume may have been turned off by the muting button. Press the button once again. . The volume may have been minimized by the Fn+F3 keys. Press the Fn+F4 keys to turn up the volume loud enough to hear sound. . If your speakers require external power, make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. What should I do if I do not hear sound from the built-in speakers? . If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. . Make sure the speaker volume is turned up loud enough and the audio option is enabled. . The volume may have been turned off by the muting button. Press the button once again. . The volume may have been minimized by the Fn+F3 keys. Press the Fn+F4 keys to turn up the volume loud enough to hear sound. . Check the Windows volume controls by clicking the volume icon on the taskbar. 207207nN Troubleshooting Pointing Device What should I do if my pointing device does not work? . You may have disabled the pointing device without connecting a mouse to your computer. See Using the Pointing Device (page 34). . Make sure that a mouse is not connected to your computer. . If the pointer does not move while a software application is running, press the Alt+F4 keys to close the application window. . If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Restart to restart your computer. . If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. If the Windows Security window appears, click Restart. . If this procedure does not work, press and hold the power button until the computer turns off. ! Turning off your computer with the power button may cause loss of unsaved data. 208208nN Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? The language layout of your computer's keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: 1 Click Start and Control Panel 2 Click Clock, Language, and Region, and click Regional and Language Options. 3 Change the settings as desired. What should I do if I cannot enter certain characters with the keyboard? If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator is off. If the Num lock indicator is on, press the Num Lk key to turn it off before entering these characters. 209209nN Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: 1 Close all programs that are accessing the floppy disk drive. 2 Wait for the LED indicator on the floppy disk drive to turn off. 3 Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer. 4 Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port. 5 Restart the computer b...
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