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. Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. . Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer. Troubleshooting > Computer Operations n 92 N What should I do if the green power indicator light turns on but my screen remains blank? . Press the Alt+F4 keys several times to close the application window. An application error may have occurred. . If the Alt+F4 keys do not work, click Start, the arrow next to the Shut down button, and Restart to restart your computer. . If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. If the Windows Security window appears, click Restart. . If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch for more than four seconds to shut down your computer. Unplug the AC adapter and leave the computer for about five minutes. Then plug the AC adapter and turn on the computer again. ! Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data. Troubleshooting > Computer Operations n 93 N What should I do if my computer or software stops responding? . If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application window. . If the Alt+F4 keys do not work, click Start and the Shut down button to turn off your computer. . If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the Shut down button. If the Windows Security window appears, click Shut Down. . If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch until the computer turns off. ! Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data. . Unplug the AC adapter and remove the battery pack. Wait three to five minutes. Reinstall the battery pack, plug the AC adapter, and then slide the power switch (in the direction of G on the switch) to turn on your computer. . Try reinstalling the software. . Contact the software publisher or designated provider for technical support. Troubleshooting > Computer Operations n 94 N Why doesn't my computer enter Sleep or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or Hibernate mode. To restore your computer to Normal mode 1 Close all open programs. 2 Click Start, the arrow next to the Shut down button, and Restart. 3 If your computer does not restart, press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart. If the Windows Security window appears, click Restart. 4 If this procedure does not work, slide (in the direction of G on the switch) and hold the power switch until the computer turns off. ! Turning off your computer with the Ctrl+Alt+Delete keys or the power switch may cause loss of unsaved data. What should I do if the charge indicator light is blinking fast and my computer does not start? . This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer and remove the battery pack. Then reinstall the battery pack to the computer. For details, see Installing/Removing the Battery Pack (page 15). . If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact VAIO- Link. Troubleshooting > Computer Operations n 95 N Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the current CPU speed instead of the maximum speed. What should I do if my computer does not accept my password and returns a message, Enter Onetime Password? If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and Windows will not start. Slide (in the direction of G on the switch) and hold the power switch for more than four seconds to check that the power indicator light turns off. Wait for 10 to 15 seconds, then restart your computer and enter the correct password. The password is case sensitive, so be sure to check letters for the current case before you enter the password. What should I do if my game software does not work or it keeps crashing? . Check the web site of the game if there are any patches or updates to download. . Make sure you have installed the latest video driver software. . On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in such a case is not guaranteed. Why doesn't my screen turn off after the automatic turn-off time has passed? Some soft...
Otros modelos de este manual:Notebooks - VPCM11M1E_B (1.16 mb)
Notebooks - VPCM11M1E (1.16 mb)