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Contact your dealer or an authorized service center. The floppy disk drive cannot read a diskette. Check the following: • Make sure the diskette is properly inserted in the floppy disk drive. • Make sure that the diskette is formatted. • Try to read a second diskette. If this works, then the first diskette might have a problem. • If the diskette is not the cause of the problem, then the drive head might be dirty. Clean it using a drive head cleaning kit. 65 The optical drive cannot read a disc. Check the following: • Make sure that the disc is supported by the drive. If your computer has a CD-ROM drive, it can read CDs but cannot read DVDs. If your computer has a DVD drive, it can read both CDs and DVDs. • When placing a disc in the drive tray, make sure that it is secure on the spindle of the drive tray. • Make sure that the disc is free from scratches or smudges. If the disc is dirty, clean it using a disc cleaning kit. • If the disc is OK, the drive head might be dirty. Clean it using a drive head cleaning kit. The printer does not work. Check the following: • Make sure that the printer is connected to a power outlet and it is turned on. • Check that the cable is properly connected to the appropriate ports on both the computer and the printer. • If you are using a printer connected to your computer's parallel port, restart the computer. Windows needs to find the new hardware and install the necessary drivers. I want to set up my location to use the internal modem. Follow these steps: • Click on Start, and then click on Control Panel. • Double-click on Phone and Modem Options. • In the Dialing Rules tab, begin setting up your location. Refer to Windows Help for more information. When the battery is 95-99% full, it won't charge to 100% capacity. To preserve the life of the battery, the system only lets you charge the battery when its capacity falls below 95%. It is recommended that you run down the battery, and then fully recharge it. English Troubleshooting 66 English Requesting service International Traveler’s Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. Please consult Before you call Please have the following information available when you call Acer for online se...

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