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It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. Refer to the program’s documentation and the modem manual for information on how to change these settings. The modem is on, set up properly but still does not transmit or receive data. Make sure the line has a dial tone. Connect a telephone handset to the line to check this. The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system’s V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer technician. . If your computer is equipped with an internal Wi-Fi® adapter, verify that the Wireless antenna ON/OFF switch is ON (the wireless indicator light will be lit). . Verify that your computer can detect access points or routers. If it can detect a Wi-Fi® access point or router then it may be a configuration issue. NOTE To determine if your computer has an internal Wi-Fi® adapter, check the device list in Device Manager (part of the Windows® Control Panel, Hardware and Sound). Some Toshiba models may have a Wireless antenna ON/OFF switch even though they do not have an internal Wi-Fi® adapter. . Verify that signal strength is good using the utility provided with the Wi-Fi® adapter. . If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted. . Verify that the Service Set Identifier (SSID), or network name, is correct—i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case- sensitive. Toshiba provides a Client Manager utility for setting and managing SSIDs. . Check the Control Panel’s Hardware and Sound Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. Carefully note any error messages—these will be very helpful if you should confer with a support technician at a later time. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict . Verify that the network connection is configured to obtain its Internet Protocol (IP) address dynamically: 1 Click Start, and then Network. 2 Click View Status. 3 Click Details. 4 Verify that the DHCP Enabled setting is set to Yes. 5 Click Close. . Use IPCONFIG to verify that the c...

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