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2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If your system offers a choice of Windows Vista® 32-bit or 64-bit operating system, select one at this time. If not, skip to step 4. 4 A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten. Click Ye s to continue. (Sample Image) Warning screen 66 66 66 Recovering the Internal Storage Drive 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click Next. (Sample Image) Selecting a Process screen 6 The Recovery of Factory Default Software screen appears. Select Recover to a custom size portion. (Sample Image) Recovery of Factory Default Software screen 7 Use the on-screen arrow buttons in The size of drive C: field to set the partition size. 8 Click Next. A confirmation message displays reminding you that all data will be lost during the recovery process. Be sure to save your work to external media before proceeding. Getting Started Getting Started Recovering the Internal Storage Drive 9 Click Next to begin the recovery. When the process is complete, a message displays indicating that the C: drive has been recovered. 10 Press any key on the keyboard to restart the computer. Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C: drive. Be sure to save your work to external media before executing the recovery. If you have created other partitions (for example, a D: drive), those partitions will remain intact and any information on them will not be affected. NOTE During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor. You can recover the C: drive without affecting other partitions by either using the utilities stored on your computer’s internal storage drive or by using recovery media, if you have created recovery discs. To recover using the first method, follow the procedure below. To recover using the second method, see “Restoring from recovery media” on page 70. To recover using the utilities on your computer’s internal storage drive: 1 Make sure the computer is turned off. 2 Press and hold the 0 (zero) key on your keyboard while powering on the computer. 3 If your system offers a choice of Windows Vista® 32-bit or 64-bit operating system, select one at this time. If not, skip to step 4. 68 68 68 Recovering the Internal Storage Drive 4 A warning screen appears stating that when the recovery is executed all data will be deleted and rewritten. Click Yes to continue. (Sample Image) Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays, select Recovery of Factory Default Software and then click N...

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