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Turn the printer back on, make sure it is on line, then turn the computer back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file. If you cannot resolve the problem, contact the printer’s manufacturer. The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information. If Something Goes Wrong 202 Resolving a hardware conflict Modem problems This section lists common modem problems: The modem will not receive or transmit properly. Make sure the cable from the modem to the telephone line is firmly connected to the computer’s modem port and the telephone line jack. Check the port settings to make sure the hardware and software are referring to the same COM port. See “Determining the COM port” on page 125. Check the communications parameters (baud rate, parity, data length and stop bits) specified in the communications program. It should be set up to transmit at 300, 1200, 2400, 4800, 9600, 14400, 28800, 33600 bps (bits per second) or higher. Refer to the program’s documentation and the modem manual for information on how to change these settings. The modem is on, set up properly and still will not transmit or receive data. Make sure the line has a dial tone. Connect a telephone handset to the line to check this. The other system may be busy or off line. Try making a test transmission to someone else. For more information regarding your system's V.92 modem, visit the Toshiba Web site at pcsupport.toshiba.com. If Something Goes Wrong 203 Resolving a hardware conflict Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows Help and Support or contact your computer technician. . If your computer is equipped with an internal Wi-Fi adapter, verify that the Wi-Fi antenna switch is on (the light next to the wireless antenna on/off switch will be lit.) NOTE To determine if your computer has an internal Wi-Fi adapter, check the device list in Device Manager (part of the Windows Control Panel). Some Toshiba models may have a Wi-Fi antenna switch even though they do not have an internal Wi-Fi adapter. . Verify that signal strength is good using the utility provided with the Wi-Fi adapter. . If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse ...

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