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You may have connected the printer while the computer is on. Disable Sleep mode, turn off the computer, and turn off the printer. Turn the printer back on, make sure it is online, and then turn the computer back on. Try printing another file. For example, you could create and attempt to print a short test file using Notepad. If a Notepad file prints correctly, the problem may be in your original file. If you cannot resolve the problem, contact the printer’s manufacturer. If Something Goes Wrong If Something Goes Wrong Wireless networking problems The printer will not print what you see on the screen. Many programs display information on the screen differently from the way they print it. See if your program has a print preview mode. This mode lets you see your work exactly as it will print. Contact the software manufacturer for more information. Wireless networking problems NOTE This section provides general troubleshooting tips for networking problems, specifically wireless (Wi-Fi®) networking. The terms and concepts used assume a basic understanding of networks, and may be for more advanced users. If you need assistance or if you are not familiar with the terminology, please see Windows® Help and Support or contact your computer technician. . If your computer is equipped with an internal Wi-Fi® adapter, verify that the Wireless antenna is ON. . Verify that your computer can detect access points or routers. If it can detect a Wi-Fi® access point or router then it may be a configuration issue. . Verify that signal strength is good using the utility provided with the Wi-Fi® adapter. . If another computer is on the same network, verify that it has network access, and can connect to the Internet. If, for example, the other computer cannot browse to a public Web site, the ISP’s (Internet Service Provider) service may be disrupted. . Verify that the Service Set Identifier (SSID), or network name, is correct -i.e., that it matches the SSID assigned to the access point you are attempting to connect through. SSIDs are case-sensitive. . Check the Windows® Control Panel's Device Manager to verify that the Wi-Fi® adapter is recognized by the Windows® operating system, and that the driver is loaded. To access the Device Manager, click Start, Control Panel, System and Security, and then System. Carefully note any error messages -these will be very helpful if you should confer with a support technician at a later time. If Something Goes Wrong If Something Goes Wrong DVD and Blu-ray Disc™ operating problems NOTE To enable or disable wireless communication, use the Hot Key Fn + F8. For more information see “Hot Keys/TOSHIBA Cards” on page 208. . Use IPCONFIG to verify that the computer has a useful IP address -one other than the private address of 169.254.xxx.xxx assigned by Windows® . 1 Click Start to open the Start menu. 2 Type Cmd in the Search programs and files field. 3 Enter IPC...

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