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To access the Device Manager, click Start, Control Panel, System and Security, and then System. Carefully note any error messages -these will be very helpful if you should confer with a support technician at a later time. NOTE To enable or disable wireless communication, use the Hot Key Fn + F8 . For more information see “Hot Keys/TOSHIBA Cards” on page 162. If Something Goes Wrong If Something Goes Wrong Develop good computing habits . Use IPCONFIG to verify that the computer has a useful IP address -one other than the private address of 169.254.xxx.xxx assigned by Windows® . 1 Click Start to open the Start menu. 2 Type Cmd in the Search programs and files field. 3 Enter IPCONFIG /ALL and press Enter. The IP address for each active network adapter will be displayed. . Connect your computer directly to your router or broadband modem, by plugging a standard CAT5 Ethernet patch cable (sold separately) into your computer's RJ45 Ethernet port. If your connection problem disappears, the problem lies in the Wi-Fi® part of your network. . If you have enabled any security provisions (closed system, MAC address filtering, Wired Equivalent Privacy [WEP], etc.), check the access point vendor's Web site for recent firmware upgrades. Problems with WEP keys, in particular, are frequently addressed in new firmware releases. The Windows® operating system wireless management utility does not work. If you are using an external Wi-Fi® adapter (a USB adapter, or other variety), check if the adapter comes with its own management utility. If it does, the utility may be disabling the Windows® operating system wireless management utility, in which case you must use the adapter's management utility. If the documentation that accompanies the adapter does not provide enough information to determine if this is the case, contact that vendor's support group for further advice. Develop good computing habits Save your work frequently. You can never predict when your computer will lock, forcing you to close a program and lose unsaved changes. Many software programs build in an automatic backup, but you should not rely solely on this feature. Save your work! See “Computing tips” on page 84 for instructions. If Something Goes Wrong If Something Goes Wrong Develop good computing habits On a regular basis, back up the information stored on your internal storage drive. Here are some ways you can do this: . Copy files to an external storage device. . Connect an optional external optical disc drive to the system and use specialized software to copy everything on the internal storage drive to an optical disc. . Connect your computer to the office network and copy files to your network partition. Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to external media on a daily basis. If you have installed your own programs, you should back up these pro...

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