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Resumen del manual
If the problem is with a data optical disc, refer to the software’s documentation and check that the hardware configuration meets the program’s needs. The disc will not come out of the drive when you click the eject button on the screen. Press the button on the optical drive itself. For additional information see “You press the disc eject button, but the drive tray does not slide out.” on page 168. Sound system problems No sound is coming from the computer’s speakers. Adjust the volume control. Try pressing Fn + Esc to see if volume mute is disabled. Check to see if the volume control on the computer is turned up. If you are using external headphones or speakers, check that they are securely connected to your computer. The computer emits a loud, high-pitched noise. This is feedback between the microphone and the speakers. It occurs in any sound system when input from a microphone is fed to the speakers and the speaker volume is too loud. Adjust the volume control. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict ExpressCard® problems ExpressCards® include many types of devices, such as a removable hard disk, additional memory, or a pager. Most ExpressCard problems occur during installation and setup of new cards. If you are having trouble getting one or more of these devices to work together, several sections in this chapter may apply. Resource conflicts can cause problems when using ExpressCards. See “Resolving a hardware conflict” on page 158. If your system does not have built-in drivers for your ExpressCard and the card did not come with an operating system driver, it may not work under the operating system. Contact the manufacturer of the ExpressCard for information about using the card under the operating system. ExpressCard® checklist . Make sure the card is inserted properly into the slot. . Make sure all cables are securely connected. . Occasionally a defective ExpressCard®slips through quality control. If another computer with an ExpressCard slot is available, try the card in that machine. If the card malfunctions again, it may be defective. Resolving ExpressCard® problems Here are some common problems and their solutions: The slot appears to be dead. ExpressCards® that used to work no longer work. Check the ExpressCard® status: 1 Click Start, Control Panel, System and Maintenance, and then Device Manager. 2 Double-click the appropriate ExpressCard, which will be listed under one of the categories shown, for example: Disk drives, Network adapters, Other, etc. The operating system displays your ExpressCard’s Properties dialog box, which contains information about your ExpressCard configuration and status. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict The computer stops working (hangs) when you insert an ExpressCard® . The problem may be caused by an I/O (input/output) conflict between the socket and another device in the system. Use Device Manager to make sure each device has its own I/O base address. See “Fixing a problem with Device Manager” on page 160 for more information. Since all ExpressCards® share the same socket, each card is not required to have its own address. Hot swapping (removing one ExpressCard® and inserting another without turning the computer off) fails. Follow this procedure before you remove an ExpressCard®: 1 Click the Safely Remove Hardware icon in the System tray. The Safely Remove Hardware screen appears. 2 Click Safely remove for the device you want to swap. 3 Select the item you wish to remove and click OK. 4 Remove the device when told it is safe to do so. Never swap modules when the computer is in Hibernation or Standby mode. This is known as “warm swapping” and is not supported. For more information on Hibernation and Standby modes see “Using and configuring Hibernation mode” on page 75 and “Using and configuring Standby mode” on page 77. The system does not recognize your ExpressCard® . Refer to the ExpressCard® documentation. Removing a malfunctioning card and reinstalling it can correct many problems. An ExpressCard® error occurs. Reinsert the card to make sure it is properly connected. If the card is attached to an external device, check that the connection is secure. Refer to the card’s documentation, which should contain a troubleshooting section. If Something Goes Wrong If Something Goes Wrong Resolving a hardware conflict Printer problems This section lists some of the most common printer problems. The printer will not print. Check that the printer is connected to a working power outlet, turned on and ready (on line). Check that the printer has plenty of paper. Some printers will not start printing when there are just two or three sheets of paper left in the tray. Make sure the printer cable is firmly attached to the computer and the printer. Run the printer’s self-test to check for any problem with the printer itself. Make sure you installed the proper printer drivers as shown in “Setting up a print...
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