Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media. Starting the Dell Diagnostics From Your Hard Drive 1. Turn on (or restart) your computer. 2. When the DELL logo appears, press immediately. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media. If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop. Then shut down your computer and try again. 3. When the boot device list appears, highlight Boot to Utility Partition and press . 4. When the Dell Diagnostics Main Menu appears, select the test that you want to run. Starting the Dell Diagnostics From the Drivers and Utilities Media 1. Insert the Drivers and Utilities media. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next startup, the computer boots according to the devices specified in the system setup program. 3. When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press . 4. Select the Boot from CD-ROM option from the menu that appears and press . 5. Type 1 to start the menu and press to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7. When the Dell Diagnostics Main Menu appears, select the test you want to run. Dell Diagnostics Main Menu 1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. Option Function Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Extended Test Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically. Custom Test Tests a specific device. You can customize the tests you want to run. Symptom Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having. 2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and follow the instructions on the screen. 3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information. Tab Function Results Displays the results of the test and any error conditions encountered. Errors Displays error conditions encountered, error codes, and the problem description. Help Describes the test and may indicate requirements for running the test. Configuration Displays your hardware configuration for the selected device. The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer. Parameters Allows you to customize the test by changing the test settings. 4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities media, remove the media. 5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Back to Contents Page Back to Contents Page System Setup Dell Precision™ Workstation M6500 Service Manual Boot Menu Navigation Keystrokes Entering System Setup System Setup Options Boot Menu The boot menu allows you to set a one-time boot sequence without entering system setup. You can also use this procedure to run the diagnostics on your 1. Turn on (or restart) your computer. 2. When the Dell™ logo appears, press immediately. The following options appear: Internal hard drive CD/DVD/CD-RW Drive Onboard NIC BIOS Setup Diagnostics 3. Select the device from which you want to boot and press . The computer boots to the selected device. The next time you reboot the computer, the previous boot order is restored. Navigation Keystrokes Use the following keystrokes to navigate the System Setup screens. Navigation Keystrokes Action Keystroke Expand and collapse field , left- or right-arrow key Exit BIOS —Remain in Setup, Save/Exit, Discard/Exit Change a setting Left or right-arrow key Select field to change Cancel modification Reset defaults or Load Defaults menu option Entering System Setup You can enter...
