2. Turn off your computer (see Turning Off Your Computer). 3. Disconnect all telephone or network cables from the computer. 4. Press and eject any installed cards from the 3-in-1 Media Card Reader. 5. Disconnect your computer and all attached devices from their electrical outlets. 6. Disconnect all attached devices from your computer. 7. Remove the battery pack (see Removing the Battery Pack). 8. Turn the computer top-side up, open the display, and press the power button to ground the system board. Contacting Alienware For customers in the United States/Canada, call 1-800-ALIENWARE. Dell provides several online and telephone-based support and service options. Because availability varies by country and product, some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to 2. Select your country or region. 3. Select the appropriate service or support link based on your need. 4. Choose the method of contacting Dell that is convenient for you. Back to Contents Page CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable from the network device. CAUTION: To help prevent damage to the system board, remove the main battery (see Removing the Battery Pack) before working inside the computer. NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Back to Contents Page System Setup Alienware® M11x R2 Service Manual Configuring the System Setup Configuring the System Setup The System Setup options allow you to: l Change the system configuration information after you add, change or remove any hardware in your laptop. l Set or change a user-selectable option. l View the installed amount of memory or set the type of hard drive installed. Before you use System Setup, it is recommended that you write down the current System Setup information for future reference. Entering System Setup 1. Turn on (or restart) your laptop. 1. While the laptop is booting, press immediately before the operating system logo appears to access the BIOS Setup Utility. If an error occurs during POST (Power On Self Test), you may also enter the BIOS Setup Utility by pressing when prompted. System Setup Screens The BIOS Setup Utility window displays current or changeable configuration information for your laptop. Information is divided into five menus: Main, Advanced, Security, Boot, and Exit. Key functions appear at the bottom of the BIOS Setup Utility window and lists keys and their functions within the active field. System Setup Options CAUTION: Do not change the settings in System Setup unless you are an expert computer user. Certain changes can cause your computer to work incorrectly. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release in even intervals until the System Setup screen appears. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your laptop and try again. NOTE: Depending on your computer and installed devices, the items listed in this section may not appear, or may not appear exactly as listed. Main Menu System Time Displays the system time. System Date Displays the system date. Alienware Displays the model number of your computer. Service Tag Displays the service tag of your computer. BIOS Version Displays the BIOS version. EC Version Displays the EC firmware version. ME version Displays the Intel® ME firmware version. CPU Displays the type of processor installed. CPU Frequency Displays the speed of the processor. CPU L3 Cache Displays the processor cache size. CPU ID Displays the ID of the processor. Total Memory Displays the total memory available in your computer. Memory Bank 0 Displays the memory size installed in DIMM 0. Memory Bank 1 Displays the memory size installed in DIMM 1. Advanced Menu Intel SpeedStep® Allows you to enable or disable the Intel SpeedStep technology. Disabling this feature may improve performance, but will greatly reduce battery life. Use XD Capability Allows you to enable or disable the Intel eXecute Disable bit. USB Emulation Allows you to enable or disable the USB emulation feature. This feature defines how the BIOS, in the absence of a USB-aware operating system, handles USB devices. USB emulation is always enabled during POST (Power On Self Test). NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is off. USB Wake Support Allows you to enable USB devices to wake the computer from standby or to disable the USB wake support feature. NOTE: If USB Powershare is enabled, a device connected to the USB Powershare connector may not wake the computer. IEEE 1394 Allows you to enable or disable the IEEE 13...
