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Resumen del manual
If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), follow these steps: . Ask your telephone company to verify your telephone line is free of any line noise. . If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems. . If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems. . If you have a second telephone line, try connecting the modem to that line. 131131nN Troubleshooting Networking Why can't my computer connect to a wireless LAN access point? . Connection availability is affected by distance and obstructions. You may need to move the computer away from obstructions or closer to any access point you may be using. . Make sure the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on the computer. . Make sure power to the access point is on. . Check the following setting: 1 Click Start and then Control Panel. 2 Click Network and Internet Connections. 3 Click Network Connections. 4 Right-click Wireless Network Connection. 5 Click Properties. 6 Click the Wireless Network tab. 7 Make sure the access point is displayed in the Available networks. . Make sure the encryption key is correct. Why can't I access the Internet? . Check the access point settings. See the instructions supplied with the access point. . Make sure the computer and the access point are connected to one another. . Move the computer away from obstructions or closer to any access point you may be using. . Make sure the computer is properly configured for Internet access. 132132nN Troubleshooting Why is the data transfer speed slow? . The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move the computer away from obstructions or closer to any access point you may be using. . If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point. . If your access point interferes with other access points, change the access point channel. See your access point instructions for more information. How do I avoid data transfer interruptions? . When the computer is connected to an access point, data transfer interruptions may occur when using large files or if the computer is in close proximity to microwaves and cordless telephones. . Move the computer closer to the access point. . Make sure the access point connection is intact. . Change the access point channel. See your access point manual for more information. 133133nN Troubleshooting What are channels? . Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. . If you are using a wireless LAN access point, see connectivity information contained in your access point instructions. When I change the encryption key, the network connection stops. What should I do? Two computers with built-in wireless LAN may loose a peer-to-peer network connection if the encryption key is changed. You can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches. 134134nN Troubleshooting CDs and DVDs Why does my computer freeze when I try to read a disc? The disc the computer is trying to read may be dirty or damaged. Follow these steps: 1 Restart the computer by clicking Start, Turn Off Computer, and Restart. 2 Eject the disc from the optical disc drive. 3 Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs (page 112) for instructions on how to clean it. What should I do if the drive tray won't open? . Make sure the computer is on. . Press the drive eject button. . If the drive eject button does not work, click Start and then My Computer. Right click the optical disc drive icon, and select Eject from the shortcut menu. . If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole near the drive eject button. . Try restarting the computer. 135135nN Troubleshooting What should I do if the optical disc drive isn't playing my CD or DVD properly? . Make sure the disc was inserted into the optical disc drive with the label facing up. . Make sure the necessary program(s) is installed according to the manufacturer's instructions. . If the CD or DVD is dirty or damaged, the computer will stop responding. Follow these steps: 1 Restart the computer by pressing the Ctrl+Alt+Delete keys, and selecting Restart from the Shut Down menu of the Windows Task Manager window. 2 Remove the CD or DVD from the optical disc drive. 3 Check the disc for dirt or...
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