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Resumen del manual
light source, flicker, etc.) to eliminate flicker noise. Why is the video input from the built-in MOTION EYE camera suspended for a few seconds? The video input may be suspended for a few seconds if: . a shortcut key with the Fn key is used. . the CPU load increases. This is normal and does not indicate a malfunction. What should I do if my computer becomes unstable when it enters a power saving mode while the built-in MOTION EYE camera is in use? If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting. To change the setting, see Using the Power Saving Modes (page 82). Troubleshooting > Internet n123 N Internet What should I do if my modem does not work? . Make sure the telephone cable is securely plugged into the modem port on your computer and the wall jack. . Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. . Make sure that the telephone number the program is dialing is correct. . Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are compatible.) . Make sure the modem is the only device connected to your telephone line. . Follow these steps to check the settings: 1 Click Start and Control Panel. 2 Click Hardware and Sound. 3 Click Phone and Modem Options. 4 On the Modems tab, check that your modem is listed. 5 On the Dialing Rules tab, check the location information is correct. Troubleshooting > Internet n124 N Why is my modem connection slow? Your computer is equipped with a V.92/V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your ISP, do any of the following: . Ask your telephone company to verify your telephone line is free of any line noise. . If your problem is fax-related, make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems. . If you are having a problem connecting with your ISP, make sure the ISP is not experiencing technical problems. . If you have a second telephone line, try connecting the modem to that line. Troubleshooting > Networking n125 N Networking What should I do if my computer cannot connect to a wireless LAN access point? . Connection capability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. . Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer. . Make sure power to the access point is on. . If you want to connect your computer to a wireless LAN access point using the 5 GHz band, make sure the option to use the 5 GHz band or both the 2.4 GHz and 5 GHz bands is selected on the WLAN tab in the VAIO Smart Network settings window. Wireless LAN communication (IEEE 802.11a standard) using only the 5 GHz band, available on selected models only, is disabled by default. . Follow these steps to check the settings: 1 Click Start and Control Panel. 2 Click View network status and tasks under Network and Internet. 3 Click Connect to a network to confirm that your access point is selected. . Make sure the encryption key is correct. Troubleshooting > Networking n126 N . Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. To change the settings, follow these steps: 1 Right-click the power status icon on the taskbar and select Power Options. 2 Click Change plan settings under the current power plan. 3 Click Change advanced power settings. 4 Select the Advanced settings tab. 5 Double-click Wireless Adapter Settings and Power Saving Mode. 6 Select Maximum Performance from the drop-down list both for On battery and Plugged in. Troubleshooting > Networking n127 N What should I do if I cannot access the Internet? . Check the access point settings. See the manual that came with your access point for more information. . Make sure your computer and the access point are connected to one another. . Move your computer away from obstacles or closer to any access point you may be using. . Make sure your computer is properly configured for Internet access. . Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point? (page 125) to change the settings. Why is the data transfer speed slow? . The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To ma...
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