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The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. . The video memory of your computer may have become insufficient for displaying images from the built-in MOTION EYE camera. Lowering the resolution or reducing the colors of the LCD screen might help. . The viewer window may show some noises, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction. . If the problem persists, restart your computer. Why are captured images poor in quality? . The images captured under the fluorescent lamp may show reflection of the light. . A dark portion in captured images may appear as a noise. . If the front mirror plate over the lens is dirty, you cannot take a clear shot. Clean the lens. See On Using the Built-in MOTION EYE Camera (page 160). Why do captured images contain dropped frames and audio interruptions? . The effect settings on your software application may have caused dropped frames. See the help file on your software application for more information. . There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. . The power management function of your computer may have been activated. Check the CPU performance. 181181nN Troubleshooting Why does movie playback show dropped frames when my computer is running on the battery? The battery pack is running out of power. Connect your computer to an AC power source. Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change the pointing direction of the camera or the brightness of camera images. In some software applications, you can set an appropriate value to one of the camera properties (e.g. LightSource, Flickness, etc.) to eliminate flicker noise. Why is the video input from the built-in MOTION EYE camera suspended for a few seconds? The video input may be suspended for a few seconds if . a shortcut key with the Fn key is used. . the CPU load increases. This is normal and does not indicate a malfunction. 182182nN Troubleshooting Why can't I use the built-in MOTION EYE camera? . The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. . If the problem persists, you must reinstall the driver software for the camera. Follow these steps: 1 Click Start and then Control Panel. 2 Click the Performance and Maintenance icon. 3 Click the System icon. 4 Click Device Manager on the Hardware tab. 5 Double-click Imaging devices. 6 Righ...

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