Lenovo limited warranty
 Types of Warranty Service
1 Customer Replaceable Unit (“CRU”) Service
Under CRU Service, the Service Provider will ship CRUs to you at its cost for
installation by you. CRU information and replacement instructions are shipped
with your product and are available from Lenovo at any time upon request.
CRUs that are easily installed by you are called “Self-service CRUs”. “Optional-
service CRUs” are CRUs that may require some technical skill and tools.
Installation of Self-service CRUs is your responsibility. You may request that a
Service Provider install Optional-service CRUs under one of the other types of
warranty service designated for your product. An optional service offering may
be available for purchase from a Service Provider or Lenovo under which Self-
service CRUs would be installed for you. You may find a list of CRUs and their
designation in the publication that was shipped with your product or at
www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will
be specified in the instructions shipped with a replacement CRU. When return is
required: 1) return instructions, a prepaid return shipping label, and a container
will be included with the replacement CRU; and 2) you may be charged for the
replacement CRU if the Service Provider does not receive the defective CRU
from you within thirty (30) days of your receipt of the replacement CRU.
2 On-site Service
Under On-Site Service, a Service Provider will either repair or exchange the
product at your location. You must provide a suitable working area to allow
disassembly and reassembly of the product. Some repairs may need to be
completed at a service center. If so, the Service Provider will send the
product to the service center at its expense.
3 Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged
at a designated service center, with shipping at the expense of the Service
Provider. You are responsible for disconnecting the product and packing it in
a shipping container provided to you to return your product to a designated
service center. A courier will pick up your product and deliver it to the
designated service center. The service center will return the product to you at
its expense.
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