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Resumen del manual
To redial previously dialed number: 1. Press Redial. Use and to step through the entries. When you have located the required number, press the associated key. Mute During an active call, the Mute feature prevents the party with whom you are speaking from hearing you. This feature is most commonly used in conjunction with the Speakerphone, but can be used to hold an off-line conversation at any time during a call. Preventing the other person on the line from hearing you: 1. Press Mute. • The other party cannot hear you. The indicator next to the Mute button lights when Mute is active. 2. To reinstate two-way conversation, press Mute again. Hold If, with a call in progress, a second call arrives and is shown against a Call Appearance key, you can then Hold the first call and answer the second call. To put an existing call on hold: 1. Press Hold or the Call Appearance button with the symbol against it. The symbol changes to ; showing that the line is on hold. 2. Answer the second call by pressing the Call Appearance button with the symbol against it. The symbol changes to ; showing that the line is connected. To return to the held call: 1. If you have a call in progress, then first put that call on hold as above. 2. To retrieve a held call, simply press the Call Appearance button with the against it. Note: After a pre-set time (defined by your System Administrator), you are reminded that you have a call on hold by the hold icon changing for a few moments to and the phone ringing. Also see Transfer on page 12. IP Office 5420 + EU24 User’s Guide Basic Call Handling Features - Page 11 40DHB0002UKEG – Issue 4 (9th February 2004) Speed Dial Page 12 - Transfer Basic Call Handling Features Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension 1. With a call in progress, press Transfer or Hold. 2. When you hear dial tone, dial the number to which the call is to be transferred. 3. Do one of the following: • To transfer the call without announcing it, either hang up or press Transfer again. The transfer is complete. If the transferred call is not answered within a preset time, it is returned to you. • To announce the call before transferring it, wait for the called party to answer. If the called party is willing to accept the call, press complete the transfer. If the called party does not wish to accept the call, press Drop. You can return to the held call by pressing its call appearance button. • If the line is busy or if there is no answer, press You can return to the held call by pressing its call appearance button. To transfer a new call to a held call using Conference: 1. With a call in progress and you wish to make an enquiry call or another call arrives, press Hold. Make or answer the second call. The second call requires to be transferred to the first held call. 2. To transfer the new call to the held call, press Conference and then Drop. The transfer is complete. Transfer again to Drop. Conference The Conference feature allows you to conference other parties (including yourself) into a call. Notes: 1. The number of parties allowed in a conference is controlled by your telephone system. 2. Two Call Appearance keys are required for the conference feature. To add another party to a call: 1. Press Conference. 2. Dial the number of the person you want to add to the call. 3. Wait for an answer. If the called party does not answer or does not want to join the conference, press Drop. 4. To add the person to the call, press Conference again. You can return to the held call by pressing its call appearance button. 5. Repeat steps 1 through 4 for additional conference connections. To add a held call(s) to an active call: 1. Press Conference. 2. All held calls are added to the conference. To leave a conference call: 1. To leave a conference, press Drop. Message Your Message lamp turns on when a caller has left a message for you. Press the Messages button to retrieve your messages and follow the prompts. Page 12 - Basic Call Handling Features IP Office 5420 + EU24 User’s Guide Transfer 40DHB0002UKEG – Issue 4 (9th February 2004) Overview of Speed Dials Speed Dials - Page 13 Speed Dials Overview of Speed DialsThe 5420 can store up to 104 personal speed dials. The list of these speed dials is accessed by pressing SpDial. If SpDial is not shown, press to exit the current screen. • The speed dial list is sorted alphabetically. • Press and to move between pages or key the first letter of the required name to jump to the page with a matching entry. • Press the or next to an entry to call the associated number. • Use the key options to perform other actions. Pressing Add or Edit gives access to the details of a particular speed dial. Note: Speed dials can be used for any numbers that can be manually dialed from the extension. Where a dialing prefix is required (for example an external line access digit; usually 9) the...