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Resumen del manual
In this case, enter the correct TFTP server address in the Network Configuration menu on the phone. • If the TFTP server address is correct, there may be a problem with the CTL file. In this case, run the CTL client and update the CTL file, making sure that the proper TFTP servers are included in this file. TFTP timeout TFTP server did not respond. • Network is busy—The errors should resolve themselves when the network load reduces. • No network connectivity between the TFTP server and the phone—Verify the network connections. • TFTP server is down—Check configuration of TFTP server. Viewing the Current Configuration You can use the Settings menu and Status menu to determine the name of the configuration file for the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G. To locate the configuration file name, follow these steps: Procedure Step 1 Choose SETTINGS > Status. Step 2 Select Status Messages. The phone displays the name of the configuration file in the following format: SEPmacaddress.cnf.xml or SEPmacaddress.cnf.xml.enc.sgn. Step 3 To exit the screen, press the Back softkey. Related Topics • Viewing the Status Messages, page 8-9 • Viewing Network Statistics, page 8-12 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide 8-11 Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu • Viewing Call Statistics, page 8-13 • Viewing Firmware Versions, page 8-16 Viewing Network Statistics You can use the Settings menu and Status menu to view information about the phone and network performance. To view the Network Statistics follow these steps: Procedure Step 1 Press the SETTINGS > Status. Step 2 Select Network Statistics; the list of statistics displays. Step 3 Use the Navigation button to scroll through the items in the Network Statistics screen. Table 8-5 describes the items that appear in this screen. Step 4 To exit the Network Statistics screen, press the Back softkey. Table 8-5 Network Statistics Screen Items Item Description Up Time Amount of elapsed time in days and hours since the phone connected to Cisco Unified Communications Manager RxPkts Number of packets received by the phone RxErr Number of errored packets received by the phone RxUcast Number of unicast packets received by the phone RxMcast Number of multicast packets received by the phone RxBcast Number of broadcast packets received by the phone FcsErr Number of packets with frame checksum (FCS) errors Tx Failed Number of packet transmissions that failed RcvBeacons Number of beacons received by the phone AssocRej Number of AP association rejections AssocTmOut Number of AP association timeouts AuthRej Number of authentication rejections AuthTmOut Number of authentication timeouts The following network statistics items display these AP queues: Best Effort (BE), Background (BK), Video (VI), and Voice (VO). TxPkts Number of packets transmitted by the phone TxErr Number of transmit errors TxUcast Number of unicast packets transmitted by the phone TxMcast Number of multicast packets transmitted by the phone 8-12 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone Viewing the Phone Status Menu Table 8-5 Network Statistics Screen Items (continued) Item Description TxBcast Number of broadcast packets transmitted by the phone RTSFail Number of request to send (RTS) failures ACKFail Number of packet acknowledgements that failed Retry Number of times the phone retried to send packets MRetry Number of times the phone retried to send multicast packets RetryFail Number of times the phone retried and failed to send packets AgedPkts Number of packets removed from the transmit queue due to transmission timeout OtherFail Number of packets that failed to transmit due to other reasons Success Number of packets successfully transmitted MaxFail Maximum sequence of failure due to maximum retry limit Related Topics • Viewing the Status Messages, page 8-9 • Viewing Call Statistics, page 8-13 • Viewing Firmware Versions, page 8-16 Viewing Call Statistics You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality metrics in these ways: • During call—You can view the call information by pressing the Select button twice rapidly. • After the call—You can view the call information captured during the last call by displaying the Call Statistics screen. Note You can remotely view the call statistics information using a web browser to access the Streaming Statistics web page. For more information about remote monitoring, see Chapter 9, “Monitoring the Cisco Unified Wireless IP Phone Remotely.” A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops even ...
Otros modelos de este manual:Teléfonos fijos - 7925G (146.92 kb)
Teléfonos fijos - 7925G-EX (146.92 kb)