Placing call • Press Line, Speaker or HeadSet buttons > dial • Press the newCaLL soft key > dial • Press a Speed diaL button • Select a number from a directory > press the diaL soft key or lift the handset. answering a call • Headset: press the Line button of the incoming call. • Speakerphone: press the anSwer soft key or the Speaker button ending a call • Headset: press the HeadSet button or the end CaLL soft key • Speakerphone: press the Speaker button or the end CaLL soft key redialing a number Press the rediaL soft key answering a call — PickuP 1. Lift handset and press piCkUp softkey 2. Press anSwer softkey sPeed dial 1. With handset down, dial the abbreviated number 2. Press the abbrdiaL softkey Placing on Hold Put a call on Hold Press the HoLd soft key return to a call on Hold • Press the reSUme soft key • multiple calls on hold: use the navigation button to select the desired call > press reSUme. note! • Calls on hold stay on hold indefinitely • if multiple lines are on hold: press the appropriate line button or use the navigation button to select the desired call > press reSUme Transferring a Call 1. Press the trnSfer soft key, to put call on hold 2. Dial the number you want to transfer to note! • To transfer to someone’s voice mail > dial *8 + their number 3. Unannounced: Once ringing, go to step 4 or announced: Announce the call 4. Press tranSfer to complete note! • If the transfer fails, press the reSUme soft key to return to the original call transferring a call directly to Voice mail Press the idivert soft key IP phone instructions.indd 1 Parking a Call • Press the more soft key • Press the park soft key. • Make a note of the Park number After 3 minutes, the call will ring back to the phone that placed it in park — if not answered, it will go to voice mail. answering a Parked call • Press # + the park number Forwarding Your Calls 1. To forward all calls to another number 2. Press the CfwdaLL soft key 3. Dial the number to forward all calls to note! • Enter the number exactly as you would if you were placing a call to that number. to forward all calls to Voice mail: 1. Press the CfwdaLL soft key 2. Press the meSSageS button to cancel call forward 1. Press CfwdaLL Directories Button Access a list of missed, received or placed calls as well as the corporate directory. dialing from a directory menu Press direCtorieS > select the directory > select the number you wish to call > Press diaL softkey note! • To enter any letter on your LCD screen, use a corresponding number key. Press the key one or more times to display a particular letter. • For example, press #2 once for “a,” twice for “b,“ and three times for “c“ • To back up, press the << soft key. Conference Calling 1. During a call, press the more soft key 2. Press the Confrn soft key — quickly This opens a new line and puts the first party on hold 3. Dial the number 4. When the call connects, press Confrn again to add the new party to the call Adjusting the Volume adjust tHe ringer Volume The handset must be in cradle. • press the [+] up or [-] down voLUme button The setting is automatically saved. adjust tHe Handset, sPeakerPHone, or Headset Volume • During a call press the [+] up or [-] down voLUme button • To apply the new volume level to all future calls, press the Save soft key Settings Button cHanging tHe ringer 1. Press the SettingS button 2. Press 2 for Ring Type 3. Press SeLeCt soft key to choose “Default Ring” 4. Use the navigation button to scroll through the list of ring types 5. To hear samples, press the pLay soft key 6. To set your selection, press SeLeCt > ok > exit NeeD HelP? user oPtions setuP Enter your username (ALL CAPS) and network password tecHnical assistance Help desk helpdesk@uwec.edu 36-5711 exCHANge VoiCemAil SYSTem setting uP Voicemail 1. Check your e-mail for Microsoft Exchange message containing your access number and PIN number 2. Press meSSageS or dial the access number 3. Enter your PIN number followed by # 4. You will hear: “Welcome to Setup” Follow the simple instructions to record your name and greeting. After listening to a playback of your recording, you may re- record your message. main menu | cHecking Voicemail 1. Press meSSageS 2. Enter your PIN number followed by # 3. You will be provided your current status related to voice messages, new e-mail messages, and your calendar. 4. Main Menu choices will then be given. press “0” to use touchtone system or say one of the commands below. 1 | Voice mail 2 | E-mail 3 | Calendar or Calendar for Today or Calendar for Tuesday 4 | Personal Contacts – | Directory 5 | Compose a voice message 6 | Personal Options cHanging Personal oPtions 1. Press meSSageS 2. Enter your PIN number followed by # 3. When asked for selection, say “Personal Options” or press “6” 4. Then follow the menu selections for changing Personal Options. 1 Change telephone out of office status 2 Record Greeting 3 Change PIN 4 Switch to/from Touchtone/Voice Interface 5 Set lo...