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(page 10) RING SELECT switch For Voice Mail service subscribers If you subscribe to a flat-rate service package that includes Caller ID, Call Waiting, Voice Mail, and unlimited local/ regional/long distance calls, please note the following: L To use the Voice Mail service provided by your telephone service provider rather than the unit’s answering system, turn off the answering system (page 20). This unit does not have an indicator to indicate if there are new messages in your mailbox service. L To use this unit’s answering system rather than the Voice Mail service provided by your telephone service provider, please contact your telephone service provider to deactivate your Voice Mail service. If your telephone service provider cannot do this: – Set this unit’s RING SELECT switch so that this unit’s answering system answers calls before the Voice Mail service of your telephone service provider does. It is necessary to check the ring count required to activate the Voice Mail service provided by your telephone service provider before changing this setting. – Change the ring count of the Voice Mail service so that the answering system can answer the call first. To do so, consult your telephone service provider. For assistance, please visit Useful Information Headset (optional) Connecting a optional headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 3. L Headset shown is KX-TCA86. Wall mounting Connect the telephone line cord. Mount the unit by inserting the mounting pins into the round openings on the base unit (for pin 2, use round cut out at the bottom of the base unit if you are using the 4 inches phone plate), then sliding the unit down to secure it. Connect the AC adaptor to power outlet (page 7). L There are two common types of wall phone plates. The distance between 1 and 2 may vary depending on the size of the wall phone plate installed. 83 mm (31/4 inches) 102 mm (4 inches)1221 83 mm (31/4 inches) or 102 mm (4 inches) For assistance, please visit Useful Information Troubleshooting General use Problem Cause/solution The unit does not work. L Make sure the battery is installed correctly and fully charged (page 8). L Check the connections (page 7). L Unplug the base unit’s AC adaptor to reset the unit. Reconnect the adaptor and try again. L Place the handset on the base unit and try again. L Press {C}, then press {OFF} and try again. I cannot hear a dial tone. L Confirm the telephone line cord is properly connected (page 7). L Disconnect the unit from the telephone line and connect a known working telephone. If the working telephone operates properly, contact our service personnel to have the unit repaired. If the working telephone does not operate properly, contact your telephone service provider. Programmable settings Problem Cause/solution While programming, the handset starts to ring. L A call is being received. Answer the call and start again after hanging up. Battery recharge Problem Cause/solution I fully charged the battery, but “ ” continues to display. L Clean the charge contacts and charge again (page 8). L The battery may need to be replaced with a new one (page 8). The handset display is blank. L Confirm that the battery is properly installed. L Fully charge the battery (page 8). Making/answering calls Problem Cause/solution The handset does not ring. L The ringer is turned off. Turn it on (page 13). L Place the handset on the base unit. For assistance, please visit Useful Information Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and the base unit away from other electrical appliances. L Move the handset closer to the base unit. L Press {CH} to select a clearer channel in the talk mode. L If your unit is connected to a telephone line with DSL service, we recommend connecting a noise filter between the base unit and the telephone line jack. Contact your DSL provider for details. I cannot make a call. L The dialing mode may be set incorrectly. Change the setting (page 13). L The base unit is in use. Try again later. I cannot redial by pressing {REDIAL}. L If the last number dialed was more than 24 digits long, the number will not be redialed correctly. Dial the number manually. I cannot have a conversation using the headset. L Make sure that an optional headset is connected properly (page 25). I cannot make long distance calls. L Make sure that you have long distance service. I cannot page the handset. L The called handset is too far from the base unit. L The called handset is in use. Try again later. Caller ID Problem Cause/solution I cannot dial the phone number edited in the caller list. L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another patt...