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Resumen del manual
Environmental Considerations For best performance of your Scalar Library, and to minimize the chance of condensation, please observe the following guidelines: . Install your Scalar Library on a level floor. . If you expose cartridges to temperatures outside the operating limits – 40-113°F (5-40°C) – stabilize them by leaving the cartridges in the operating temperature for a minimum of two hours before you use them. . Avoid temperature problems by ensuring that the Scalar Library rear panel is not obstructed so that the drives have adequate ventilation. . Position the Scalar Library where the temperature is relatively stable (i.e., away from open windows, fan heaters, and doors). . Avoid leaving cartridges in severe temperature conditions, for example, in a car standing in bright sunlight. . Avoid transferring data (reading from and writing to cartridges) when the temperature is changing by more than 15°F (10°C) per hour. Troubleshooting and Diagnostics When You Call adic adicadic Customer Assistance Before calling adic Customer Assistance, follow these steps – which will help you take full advantage of your call: . Review all documentation carefully. (Experience has demonstrated that most questions are answered in your documentation.) . Be prepared to explain whether the software or hardware has worked properly at anytime in the past. Have you changed anything recently? . Pinpoint the exact location of your problem, if possible. Note the steps that led to the problem. Are you able to duplicate the same problem or is it a one-time occurrence? . Note any error messages displayed on your PC screen or file server. Write down the exact error message. . If at all possible, call while at your computer, with adic's system installed and turned on. . If running on a network, have all relevant information available (i.e. type, version #, network hardware, etc.). . Be prepared to provide: • Your name and your Company’s name • Model number • Serial number of unit (located on the rear face by the power switch) • Software version numbers – device driver – archive/restore • Hardware configuration, including firmware version, date and number • Type of PC, DOS version, clock speed, RAM, network type, network version, and any special boards installed • A brief description of the problem • Where you purchased the adic system Having this information available when you call for customer assistance will enable adic to resolve your problem in the most efficient manner possible. Note Call adic Customer Assistance at (206) 883-HELP (4357). Troubleshooting and Diagnostics Appendix A Appendix A Diagnostics Menu This Appendix … . describes the built-in diagnostic functions available via the Off-Line Mode Diagnostics Menu One of the most valuable features of the Scalar Library is the extensive built-in diagnostics. In this Appendix we discuss each of the Diagnostic functions available through the front panel keypad. The following functions are available under the Diagnostics Menu: l Drive Type l Event Counters l F/W Revision l Position Picker at Mailbox (When Mailbox-equipped) l Pick From Slot l Pick From Drv l Place In Mailbox (Scalar 458 only) l Map Slots l Test Secondary Fan l Close Drive Door l Error Counters l Operation Log l Position Picker at Slot l Position Picker at Drv l Pick From Mailbox (When Mailbox-equipped) l Place In Slot l Place In Drv l Calibrate X and Y l Open Drive Door Warning We highly recommend that these diagnostic functions be used only by a qualified service technician (or on the instruction of a qualified technician). Some of these functions assume that the unit has been set up correctly and thus many of the normal built-in safety checks are turned off. Misusing these diagnostic functions without the normal safety checks could result in improper operation (or even damage to media or the Scalar Library). Drive Type Provides a listing of the type of drives installed in the Scalar Library system. Although the Scalar Library is only available with Quantum DLT drives at this time, this may change in the future. Diagnostics Menu Error Counters * Provides a chronological listing (beginning with the last error issued) of the errors encountered by the Scalar Library system. These are library internal hardware/firmware errors. This register records each error name and assigns it a sequential number. Below is a listing of Error Counter listings with an indication of what each refers to: nnnnnnnn = Counter name cccc = Counter value (0 - 65535) * Not implemented at this time. Event Counters * Provides a listing of the various Scalar Library operations and how many times they have occurred. Below is a listing of Event Counter listings with an indication of what each refers to: nnnnnnnn = Counter name cccc = Counter value (0 - 65535) * Not implemented at this time. Operation Log * Provides a chronological logging (beginning with the latest) of up to 255 operations. These operations can be SCSI commands, operator requested op...