Your package contains: • USB modem with TRU-Install™ • This Quick Start Guide • USB extension cable • Notebook computer clip • Lanyard (already attached) • External antenna — improves performance in areas with low signal strength • microSD™ card — for external data storage microSD slot This Quick Start Guide includes the following sections: • Installation, page 2 SIM card slot • Using the Modem, page 4 USB connector • LED Operation, page 6 • Frequently Asked Questions, page 7 2 Insert the modem into the USB slot. Windows The software installation process starts automatically. Follow the on-screen prompts to install the Connection Manager software. This may take a few minutes to complete. Mac OS X When the Telstra Connection Manager window appears, double-click the installer package. 2 1 This modem is TRU-Install enabled and does not require a CD for installation. Remove the cap from the end of the modem and insert the SIM card as shown. INSTALLATION You can use your modem with these operating systems: ..Windows® XP ..Windows Vista® ..Windows 7 (Windows 64-bit editions are also supported) ..Mac OS® X 10.4.11 or later (including 10.6) 3 Once the software is installed, the modem searches for a network. When the modem finds a network, the Connect button in the Connection Manager becomes available. Click Connect to connect to your network. The first time you run the Connection Manager: Mac OS X 10.4.11 1. After clicking Connect, open System Preferences and select Network. 2. When the “New Port Detected” message appears, click OK. 3. Click Apply Now. Your modem connects to the network. Mac OS X 10.5 1. After clicking Connect, the message “A new network interface has been detected” appears. Click the Network Preferences... button. 2. In the Network window, click Apply. Your modem connects to the network. 4 If you are prompted to configure a profile, click Yes. The Profiles window opens. From the list of default profiles, select your service provider. If your service provider is not on the list, contact them. Click OK. The modem is ready to use. USING THE MODEM STARTING THE WINDOWS SOFTWARE Double-click the program’s icon on your desktop. -or- In Windows Vista or Windows 7, select Start > All Programs > Telstra > Connection Manager > Telstra Connection Manager. -or- In Windows XP, select Start > Programs > Telstra > Connection Manager > Telstra Connection Manager. Proceed to “Viewing the User Guide” below. STARTING THE MAC SOFTWARE If the Connection Manager software has not started automatically: Click the program’s icon in the dock. -or- In Finder™, select Go > Applications > Telstra Connection Manager and then double- click Telstra Connection Manager. VIEWING THE USER GUIDE The User Guide provides additional operating information and specifications for the modem. • In Windows XP, select Start > Programs > Telstra and then double-click the PDF file. • In Windows Vista or Windows 7, select Start > All Programs > Telstra and then double-click the PDF file. • In Mac OS X, in Finder, select Go > Applications > Telstra Connection Manager and then double-click the PDF file. REMOVING THE MODEM Windows 1. Exit the Connection Manager software. 2. Remove the modem by pulling it straight out from the USB port. Mac OS X 1. Exit the Connection Manager software. 2. If a microSD card is inserted in the modem, you must locate the modem in Finder, select the drive, and click the Eject icon. 3. Remove the modem by pulling it straight out from the USB port. TROUBLESHOOTING For a more complete listing of errors and possible solutions, please see the User Guide or Connection Manager online Help. Problem/Error Solution The device has no power— the LED indicator is off. No service is available— the LED indicator is off ). Ensure the following: • The device is properly inserted. • The computer is turned on and not in standby mode (Windows) or Sleep mode (Mac). Try the following: • Reorient your computer. • If you are inside a building or near a structure that may be blocking the signal, change the position or location of your computer. • Connect an external antenna. • Contact Telstra regarding the status of the network or your account. LED OPERATION When the modem is working normally, sending and receiving data on the Telstra Next G® network, the two LEDs on the modem show solid blue. The table below describes other operating states that the LEDs indicate. LED State Indicates Power Off One of the following states: ..The modem is not inserted in the computer. ..The computer is off or in “suspend and resume” mode. ..The modem radio has been turned off using Connection Manager. Blinking blue The firmware is being updated. Do not remove the modem from the computer. Blinking amber The modem is searching for service (initializing). Solid amber Modem error — either the modem is having a problem initializing (searching for service) or is offline because of a failure. Contact your service provider. Data Off The modem is unable to detect 2G or 3G ...