If you are having difficulty with your machine Scanning Difficulties Difficulty Cause Suggestions TWAIN or WIA errors appear when starting to scan. (Windows®) TWAIN or WIA driver has not been chosen as the primary source in your scanning application. Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Scan Settings and then Select to select the Brother TWAIN/WIA driver. TWAIN errors appear when starting to scan. (Macintosh) TWAIN driver has not been chosen as the primary source in your scanning application. Make sure the Brother TWAIN driver is chosen as the primary source. In Presto! PageManager, click File, Select Source and select the Brother TWAIN driver. Mac OS X v10.6.8, 10.7.x and 10.8.x users can also scan documents using the ICA Scanner Driver. OCR does not work. • The scanner resolution is too low. • (Macintosh users) Presto! PageManager has not been installed on your computer. • Increase the scanner resolution. • (Macintosh users) Make sure you have installed Presto! PageManager from the supplied DVD-ROM on your computer. Vertical lines are seen in the scanned image. Paper dust has accumulated on the surface of the glass strips. Clean the glass strips inside the machine. See Clean the Scanner on page 175. 9 201 Troubleshooting Difficulty Cause Suggestions The scanned image is • The Document Guides are not • Adjust the Document Guides to fit the width of missing. adjusted to fit the width of the document. • The Auto Deskew feature was set to On when the document was scanned. the document. When Scan Size is set to Auto and you are scanning a document that contains multiple page sizes, insert narrow pages straight and as close to the center of the machine as possible. If the document does not stay straight while feeding, use Continuous Scanning. • The settings are not suitable for your document. For example, a Legal- size document was fed when Letter was selected as document size. • The card was loaded horizontally. • Set Auto Deskew to Off. • Make sure the document size settings are suitable for your document. • Load the card vertically. The scanned image is • The Document Guides are not • Adjust the Document Guides to fit the width of skewed. adjusted to fit the width of the document. • The Auto Deskew feature was set to Off when the document was scanned. the document. When Scan Size is set to Auto and you are scanning a document that contains multiple page sizes, insert narrow pages straight and as close to the center of the machine as possible. If the document does not stay straight while feeding, use Continuous Scanning. • Set Auto Deskew to On. The scan speed is too slow. The resolution is not suitable for your document. Decrease the scanner resolution. The document was not • Paper dust has accumula...

Otros modelos de este manual:
escáner / copiadora / impresora multifunción - ADS-1500W (18.65 mb)