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To do a hard reset, hold the power button down, press the reset button (hole), wait for the “Palm Powered” screen to show up, then let go of the power button. Press the page-up button to confirm, and the Palm will reset itself. It will prompt you to recalibrate the touch screen. Just follow the directions and when you’ve completed the calibration, your PDA will be ready to use again. Any lost programs can be restored by doing a hotsync, which will put it back to the same condition it was when th