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3. Press [ Camera] or the trackpad to take the photo. Additional programs Your device recognises the namecard and converts it to contact card format. 4. Tap Save to save the contact card. To take a document, 1. From the Today screen, tap Start > Programs > Smart Reader. 2. Tap to take the photo of the document. 3. Center the document. 4. Press [Camera] or the trackpad to take the photo. 5. Tap Save to save the photo as a Word document. 8 8 Troubleshooting If you have trouble with your device, try these procedures before you contact a service professional. When you turn on your device, the following messages may appear: Try this to solve the Message problem: The SIM Ensure that the SIM card is card is installed correctly. missing. Message Enter PIN. Try this to solve the problem: When using the device for the first time or when the PIN requirement feature is enabled, you must enter the PIN supplied with the SIM card. To disable the PIN requirement feature, tap Start > Settings > Personal tab > Phone > Security tab, and then clear the Require PIN when phone is used check box. Troubleshooting Try this to solve the Message problem: Your SIM card is blocked, usually as a result of entering your PIN SIM card incorrectly several times. blocked. You must enter the PUK supplied by your service provider. Your device does not show a signal (no bars next to the network icon) • If you just turned on the device, wait about 2 minutes for your device to find the network and receive a signal. • You may not be able to receive a signal in tunnels or elevators. Move to an open area. • You may be between service areas. You should receive a signal when you enter a service area. You forgot a security code, PIN, or PUK If you forget or lose this or another code, contact the seller or your service provider. Your display shows white lines The display may show white lines if you have turned the device on after a long period of disuse or if you removed the battery without first turning off the device. The display should correct itself in a short time. You enter a number, but the call is not dialled • Ensure that you have pressed [ ] . • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number. You select a contact to call, but the call is not dialled • Ensure that the correct number is stored in the contact information. • Re-enter and save the number (if necessary) . Troubleshooting Another caller cannot hear you speaking • Ensure that you are not blocking the built- in microphone. • Move the built-in microphone closer to your mouth. • If using a headset, ensure that it is properly connected. The sound quality of a call is poor • Ensure that you are not blocking the internal antenna and the Bluetooth antenna. The internal antenna and the Bluetooth antenna are located at the bottom of the device. • When you are in areas with weak signals, you may lose reception. Move to another area and try again. Troubleshooting The battery does not charge properly or sometimes your device turns itself off while charging • Disconnect the device from the charger, remove and reinstall the battery, and try charging again. • The battery terminals may be dirty. Wipe both gold- coloured contacts with a clean and soft cloth and try charging the battery again. • If the battery no longer charges completely, dispose of the old battery properly and replace it with a new battery. Your device is hot to the touch When you use several applications at once, your device requires more power and may heat up. This is normal and should not affect your device’s lifespan or performance. Your device cannot connect to the internet • Ensure that you have entered valid settings for your internet service provider. • Ensure that you have activated the wireless connection to your mobile service provider and that the signal is not obstructed. • Ensure that you have entered the correct user name and password. You cannot find a Bluetoothenabled device • Ensure that both devices have activated the Bluetooth wireless feature. • Ensure that the distance between the devices is not more than 10 metres and that they are not separated by walls or other obstacles. Troubleshooting • Ensure that the settings for each device allow them to be visible to other devices. • Ensure that both devices are compatible with Bluetooth wireless technology. • Ensure that the correct PIN has been entered on both devices. You cannot listen to music on a remote Bluetooth headset • Ensure that your device is connected to the headset. • Ensure that the music format you are trying to listen to is supported by the headset. • Ensure that the distance between the headset and device is not more than 10 metres and that they are not separated by walls or other obstacles. 9 9 MICROSOFT SOFTWARE LICENSE TERMS FOR WINDOWS MOBILE 6 SOFTWARE Agreement These license terms are an agreement between you and Samsung Electronics Inc. ("Company" ). Please read them. ...
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