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TIP! To use USB Tethering, you need to install PC Suite on to your PC first. Wi-Fi Tethering Use your LG-P500 as portable Wi-Fi hotspot. Settings > Wireless & networks > Tethering & portable hotspot > Portable Wi-Fi hotspot TIP! If your phone switch to sleep mode even when it is connected to Wi-Fi, the Wi-Fi connection will be disabled automatically. In this case, if your phone has access to 3G data, it may be connected to the 3G network automatically, and additional charges may be applied. Phone Software update LG Mobile Phone Software update from internet For more information on using this function, please visit the or index.jsp > select country and language. This Feature allows you to update the firmware of your phone to the latest version conveniently from the internet without the need to visit a service centre. As the mobile phone firmware update requires the user’s full attention for the duration of the update process, please make sure to check all instructions and notes that appear at each step before proceeding. Please note that removing the USB data cable or battery during the upgrade may seriously damage you mobile phone. DivX Mobile ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, Inc. This is an official DivX Certified® device that plays DivX video. Visit for more information and software tools to convert your files into DivX video. ABOUT DIVX VIDEO-ONDEMAND: This DivX Certified® device must be registered in order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod.divx.com for more information on how to complete your registration. DivX Certified® to play DivX® video up to 320 x 240. DivX®, DivX Certified® and associated logos are trademarks of DivX, Inc. and are used under license. Accessories These Accessories are available for use with the LG-P500. (Items described below may be optional.) Charger Data cable Connect your LG-P500 and PC. Battery User Guide Learn more about your LGP500. Stereo headset NOTE: • Always use genuine LG accessories. • Failure to do this may void your warranty. • Accessories may vary in different regions. Troubleshooting This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy to correct yourself. Message Possible causes Possible Corrective Measures USIM error No network connection/ Loosing network Codes do not match Any application cannot be set There is no USIM card in the phone or it is inserted incorrectly. Weak Signal outside of GSM network area. Operator applied new services To change a security code, you will need to confirm the new code by entering it again. The two codes you have entered do not match. Not supported by Service Provider or registration required Make sure that the SIM card is correctly inserted. Move towards a window or into an open area. Check the Network Operator coverage map. See if the SIM card is older than 6~12month. If so, change your SIM at the office of your network provider. Contact your Service Provider. Contact your Service Provider. Troubleshooting Message Possible causes Possible Corrective Measures Calls not available Dialing error New SIM card inserted Prepaid Charge limit reached New network not authorised. Check for new restrictions. Contact Service Provider or reset limit with PIN 2. Phone cannot be switched on Charging error Number not permitted On/Off key pressed long enough Battery is not charged Battery contacts are dirty Battery is not charged. Outside Temperature is too hot or cold Contact problem No voltage Charger defective Wrong charger Battery defective Press the On/Off key down for at least two seconds. Keep charger attached for a longer time Clean the contacts. Take out the battery and insert again. Charge battery. Make sure phone is charging under normal temperatures. Check the charger and connection to the phone. Check the battery contacts and clean them if necessary. Plug into a different socket. If the charger does not warm up, replace it. Only use original LG accessories. Replace battery. Check settings. The Fixed Dial Number function is on. Message Possible causes Possible Corrective Measures Impossible to receive/ send SMS & Picture Memory Full Delete some existing messages in the phone. Files not open Unsupported file format Check the file format that can be supported SD Card not working FAT 16 file system supported only Check SD card file system via card reader Or format SD card using phone The screen does not turn on when I receive a call. Proximity sensor problem If you use any protection tape or case, check it is covered the area around proximity sensor. Make sure that the area around the proximity sensor is clean. No Sound Vibration or manner mode Check the setting status of sound menu to make sure you are not in vibrate or silen...
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