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Resumen del manual
(not the receiver remote control or the menus displayed by the receiver), turn off the closed captioned feature. The TV screen is displaying a DISH Network logo. • Your TV1 or TV2 outputs are not on. • Press the SELECT or blank POWER button on the remote control. The TV screen is all blue. • You may have connected the receiver to an input on the TVthat is incorrect for the signal output from the receiver. • Check your TV owner’s manual for the correct TV input to use for the signal output from the receiver. Page 108 Troubleshooting Tables Using the Program Guide or the Browse Banner What Is Possible Reason What to Do Happening In the Program Guide, • Red means that you have not • If you want to buy a channel, call the Customer Service Center some channels have a red bought the program. You must at 1-800-333-DISH (3474). background. buy a channel before you can tune the receiver to it. You try to display future •The Program Guide and • Try displaying the Program Guide again later. By that time, programs in the Program Browse Banner can display it may show programs for the time and date you want. Guide or Browse programs scheduled for an • Turn the receiver off for about ten minutes. This will allow the Banner, but find you extended, but not unlimited time Program Guide to be updated. cannot. beyond the present. You try to display •The Program Guide and • Contact the program providers for details on past programs. programs that have ended Browse Banner can display in the Program Guide or only programs that have not yet Browse Banner, but ended. These features cannot find you cannot. display a time earlier than the present. When you are using the • You may have applied a Favorite • You can change the applied Favorite List while using theProgram Guide or Program Guide, by pressing the remote control Guide button Browse Banner, some List other than the list named All repeatedly. You can choose another custom Favorite List, the channels are missing. Chan. All Chan list, which includes all of the channels, or the All Sub list, which includes all subscribed channels. • You may have set up the locks to • Unlock the receiver for the Program Guide to display hidden hide certain programming. channels. • If your setup includes a multi• Do the Check Switch procedure (see the installation dish switch, you may need to do instructions the Check Switch procedure. for details). Changing Channels What Is Happening Possible Reason What to Do You enter a desired channel number. The channel changes, but the new channel is not exactly the channel you entered. • You may have made a mistake entering the channel number, orthe channel number you enteredmay be invalid. If so, the channel displayed is the closest possible to the channel you entered. If you entered the number for a channel that you have not bought, the receiver will change to the channel and allow you to buy the channel or display a message. • Carefully retry entering the channel number you want. Press the remote control RECALL button to return to the previous channel number. You are scanning up ordown through the channels, and the receiver is skipping channels that you know you have bought. • • If a Favorite List other than All Chan is applied, the receiver will skip channels that are not on the applied list. If you have set up the locks tohide adult channels and the receiver is locked, the receiver will skip such channels. • • Select All Chan as the active Favorite List by pressing the GUIDE button repeatedly. Unlock the receiver so that it does not skip adult channels. If you want to buy a channel, call the Customer Service Center. Page 109 Chapter 5 Chapter 5 Reference Using Favorites Lists What Is Happening Possible Reason What to Do You press the remoteGuide button while the Program Guide is displayed. You find that you can apply only the All Chan list or the All Sub list. • If you have not added channels to any custom Favorite List, you will be able to apply only the All Chan list or the All Sub list. • You must add channels to a custom Favorite List before you can apply it. You try to change the All Chan list or the All Sub list. The receiver displays an ERROR message. • The receiver will not allow you to change the All Chan list or the All Sub list. • Choose another list to change. Note: You can only change the All Sub list by changing what channels you buy. You try to apply an empty Favorite List. The receiver displays an ERROR message. • The receiver will not allow you to apply an empty list. • Choose another list to apply, or add at least one channel to the empty list. A Favorite List does not show channels that you know you have added to it. • If you have set up the locks to hide adult channels and the receiver is locked, the Favorite List will not show such channels. • Unlock the receiver for the list to show adult channels. Buying a Pay Per View Program What Is Happening Possible Reason What to Do Someone orders a pay perview program without your permissio...