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Resumen del manual
9 Getting More Help Troubleshooting -Press the SEARCH button (SAT lights up). -Press the VOL+ button (SAT lights up) -Press the STOP button (SAT lights up, then un-link tone is heard). -Go back to Step 6 and repeat to re-link your remote control. Forgot password for Parental Controls 1. If you have forgotten your existing password, you must call 1-800-3333474 (DISH) with your Receiver CA ID number to get more assistance. Locate the Receiver ID number by selecting SYSTEM INFO on the front panel, or alternately, by pressing MENU twice. You can also view detailed information by selecting the Settings tile, scrolling down, and then selecting System Info. Write down the Receiver ID number (after the letter R and before the dash). 2. To reset your password, press MENU to access the Main Menu, select the Settings tile, then select Parental Controls, and then choose the Edit Password option. When prompted for your old password, you must re-enter your existing password before you can enter and confirm a new password. If you have forgotten your existing password, see the preceding Step 1. Parental Controls issues 1. If you have set up parental controls (for example, blocking programs according to their ratings), but the programs are not being blocked, then you may not have locked your ViP922 receiver. See the topics for Parental Controls in the on-screen Manual under the Help tile. 2. If you have forgotten your password and therefore cannot unlock your receiver, then see Forgot password for Parental Controls. Program Guide issues 1. If you try to display future programs in the Electronic Program Guide (EPG), but are unable to find the program schedule you are looking for, then first try scrolling the guide out far into the future until a guide- information update is triggered. You may also try displaying the Program Guide again later. By that time, periodic updates to the guide information may show the programs for the times you want. 2. The Program Guide can display only programs that have not yet ended. The Guide cannot display a time or day earlier than the present. 10 Getting More Help Troubleshooting 3. If some channels are missing when you are using the Program Guide or Info banner, you may have locked the satellite receiver to hide adult channels, or you may have displayed a Favorites lists or the All HD list instead of All Channels or All Subscribed. To show the missing channels, unlock the ViP922 receiver (see the topics for Parental Controls in the on-screen Manual under the Help tile), or press GUIDE again and choose the All Channels, All Subscribed, or a different Favorites list containing the channels (see Favorites and Quick Clicks in the on-receiver Help area). Timer issues 1. If a program is locked (see Parental Controls in the Help area), you must enter your password first before you may create a timer for that program. 2. If you have set up the maximum number of event timers, then your satellite receiver displays an error message when you try to set up an additional one, giving you the option of deleting an existing event timer. 3. If you try to extend the end of an event timer and create a conflict with other timers’ start times, then an error message displays. 4. If you stop or skip a timer that recurs, the next showing of the program is not affected. To stop all occurrences, you must delete the event timer. (Timers set to record Once are automatically deleted after they occur.) 5. If you set a timer that misses the beginning or end of a program, you may want to change the Start Early or End Late options for that timer. Events not recording 1. Ensure event timers you have set that you want to record programs are listed as DVR (Digital Video Recorder) timers, not Auto-Tune timers. 2. If you set up a recurring event timer, but it does not record one or more specific showings of the program, then double-check that you set the correct recurrence frequency for that timer (Weekly, Daily, Mon-Fri.). 3. If you set up a timer to Record Series, ensure that you have selected the correct choice between Only New Episodes or New and Reruns. 4. If you have several timers set for the same or overlapping time periods, then one or more will be skipped. Ensure that you have set the Priority of the recordings correctly. By default, new event timers are set with lower priority than existing timers, but that default can be changed. (Select the Settings tile, then Series Timer Defaults to change it.) 11 Getting More Help Troubleshooting 5. Press the DVR button on your remote control and select Daily Schedule on the My Media screen to see what specific events in the near future may be skipped due to timer conflicts. Events disappearing from Recordings list 1. If you run out of space for more recordings on your satellite receiver, then existing recordings that are not protected are erased, starting with the oldest unprotected one, as needed, to make room for new recordings as they occur. You should be aware that certain t...
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