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Rev. 6/06 Troubleshooting PROBLEM SOLUTION The MV3500T does not attempt to find a satellite or it never moves. 1. Check your Power switch to verify that it is in the ON position. 2. Check +12 V wires at unit to verify power. Check fuse on electronics. The dish never stops on any of the signals that it sees. 1. Make sure that your receiver is set up correctly. For DISH Network, the check switch should read either “Unknown” or “SW42”. For DirecTV the receiver should be set for a Two Satellite Oval Dish. With DIRECTV, the dish will find the alternate satellite but it never finds the primary satellite. Make sure that the Switches on the Electronics Control Box are set for DirecTV. See page 3. These switches are found under the dome, inside the Electronics Control Box. I am not getting all the DISH Network channels I subscribed to. 1. Go to the check switch menu in receiver. Make sure that it’s set for SW42 and lists both even and odd transponders on satellites 110° and 119°. The MV3500T never sees any signals, it just keeps searching. 1. Rain, Snow or excessive Dew on the dome can interrupt the signal. Snow and Dew can be brushed off the dome. If Heavy rain or Snow fall is blocking the signal, it may be necessary to wait until the weather clears. 2. Check to see if the Southern sky is clear. Trees, Buildings, Large signs or an Overpass can block the signal. Find an area where you can be sure that this is not the problem and try again. 3. Make sure the receiver has power and the satellite dish is connected to the “Sat In”. I have switched satellite service providers. How do I set my dish for my new provider? You will need to remove the dome, and set switches to correct provider. See page 4. 6 Specifications & Warranty Features and specifications • One button operation. • Dual receiver capable. • Depending on receiver type, you can access satellites 119°, 110°, 101° or 92°. • No user input required. • No data port required for DISH Network®, DIRECTV® or ExpressVu. • Elevation range 20° to 74.5°; azimuth +360° (0-720°) • 30’ power cable and 30’ coaxial cable included. • Dome UV protected. • Compact size — 32” diameter, 15-3/4” height Weight of unit - 28 lbs. Shipping weight - 41 lbs. • Operating temperature -13°F to +140°F • Specifications for max amperage 3.0A • Specifications for unit operatating voltage. -10.5 13.8V • Specifications for supply voltage. 12 - 13.8V Winegard supplies 30’ of 16 AWG wire for connecting the unit. When making connections or adding wire, Winegard recommends using 16 AWG stranded wire or larger for connection up to 60 feet. When making connections longer than 60 feet, insure that specifications for unit operating voltage are met by measuring voltage at the unit. WINEGARD MOBILE PRODUCTS LIMITED WARRANTY (2 YEARS PARTS; 1 YEAR LABOR) Winegard Company warrants this product against defects in materials or workmanship for a period of two (2) years from the date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 319-754-0600 or visit Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to be...

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