The QC3800V should not be used with any decoders, terminals, or other brand of verifiers. Calibration Log The Calibration Log records the instances when calibration was performed. It records the Date/Time set on your PC, serial number of the QC890 Verifier being calibrated, and the name and location of the operator. To access the Calibration Log, click on Settings -> Calibration -> Calibration Log. You will be prompted to enter a password. The password can be either the Master Password (Visions07) or a password you previously set. 3 - 6 Quick Check® 890 User’s Guide The Calibration Log looks like this: Reflectometer Mode Note: The Reflectometer Mode is only available for use with the mouse/pen wands. Reflectometer Mode measures the spot reflectance of the area at which the imager is “looking.” 1. To activate the Reflectometer, click on the Reflectometer icon ( ) on the tool bar below the menu options. The Reflectometer window opens. 2. Place the scanning device on any surface to see the spot reflectance of that surface. The green status bars shows the reflectance signal strength. The field to the right of the status bar shows the percentage of reflectance. 3. Select OK to exit the Reflectometer mode. Quick Check® 890 User’s Guide 3 - 7 3 - 8 Quick Check® 890 User’s Guide 4 Maintenance Cleaning the External Devices Occasionally the scanner tip or window may become partially obstructed by ink, paper fibers, or other particulate deposits (such as wax or varnish). To ensure reliable scanning, you should periodically check and, if necessary, clean the tip with a soft cloth. Note: Damaged tips for the pen wand should be replaced. Consult your dealer or Hand Held Products Product Service and Repair Department for details(seeProduct Service and Repairon page 5-1). QC890 Verifier Occasionally the view window or alignment window may become dusty or dirty. Use a soft cloth to clean both of the windows. Since the open slot of the alignment window is where the code is “seen,” dirt on the window does not affect the readability of the QC890 Verifier. Note: It is not necessary, nor is it advisable, to insert anything into the open slot on the bottom of the QC890 Verifier. Recertification Sending the QC890 Verifier back to Hand Held Products periodically for a factory calibration and re-certification is recommended; however the frequency is based on your company’s ISO procedures regarding test and measurement equipment. When you are ready to re-certify your QC890 Verifier, please contact Product Service and Repair for pricing and a Return Material Authorization (RMA) number (see Product Service and Repair on page 5-1). Quick Check® 890 User’s Guide 4 - 1 4 - 2 Quick Check® 890 User’s Guide 5 Customer Support Product Service and Repair Hand Held Products provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, return the unit to Hand Held Products (postage paid) with a copy of the dated purchase record attached. Contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product. North America Hand Held Products Corporate Offices Telephone: (800) 782-4263, option 3 Fax: (704) 566-6015 E-mail: naservice@handheld.com America Latina Hand Held Products America Latina Telefono: (704) 998-3998, opcion 8, opcion 4 Fax: (239) 263-9689 E-mail: laservice@handheld.com Brasil Hand Held Products Sao Paulo Telefono: Int+55 (11) 2178-0500 Fax: Int+55 (11) 2178-0502 Hand Held Products Rio de Janeiro Telefono: Int+55 (21) 2178-0500 Fax: Int+55 (21) 2178-0505 Sao Paulo and Rio de Janeiro E-mail: brservice@handheld.com Mexico Hand Held Products Mexico Telefono: Intl+52 (55) 5203-2100 Fax: Intl+52 (55) 5531-3672 E-mail: mxservice@handheld.com Europe, Middle East, and Africa Hand Held Products Europe Telephone: +31 (0) 40 29 01 633 Fax: +31 (0) 40 2901631 E-mail: euservice@handheld.com Quick Check® 890 User’s Guide 5 - 1 Asia Pacific Hand Held Products Asia/Pacific Telephone: +852-2511-3050 Fax: +852-2511-3557 E-mail: apservice@handheld.com Japan Hand Held Products Japan Telephone: +81-3-5770-6312 Fax: +81-3-5770-6313 E-mail: apservice@handheld.com Online Product Service and Repair Assistance You can also access product service and repair assistance online at Technical Assistance If you need assistance installing or troubleshooting, please call your Distributor or the nearest Hand Held Products technical support office: North America/Canada: Telephone: (800) 782-4263, option 4 (8 a.m. to 6 p.m. EST) Fax number: (315) 685-4960 E-mail: natechsupport@handheld.com America Latina: Telefono: (800) 782-4263, opcion 8, opcion 3 Telefono: (704) 998-3998, opcion 8, opcion 3 E-mail: latechsupport@handheld.com Brasil Sao Paulo Telefono: Int+55 (11) 2178-0500 Fax: Int+55 (11) 2178-0502 Rio de Janeiro Telefono: Int+55 (21) 2178-0500 Fax: Int+55 (21) 2178-0505 Sao Paulo and Rio de Janeiro E-mail: brtechsupport@handhe...